My only complaint is that during the service, some of the dials/notifications on the dashboard were changed, and I don’t know how to reset them. For example, the tire pressure indicator dial on the dashboard was changed, and that is not a good idea for me since I check it daily.
11/19/2025
Gredelio C. VERIFIED CUSTOMER
Thank you so much for your quality, and especially to Wendy. She is extraordinary and very professional.
11/19/2025
Henry P. VERIFIED CUSTOMER
Very very good experience thank you so much
11/19/2025
Thomas B. VERIFIED CUSTOMER
Have always loved Lexeus. However, my car is 10 years old with very low mileage, an RX, and it appears a new steering column is needed. This car has only been driven on city streets and possibly 95. Never rough roads. Why would Lexeus, a quality car, require a steering column at this stage in its life. I have another car, in 1992, there are no steering column issues. I have a 1998 jaguar no steering column issues.. I think they should be a Lexeus problem and they should stand behind it because it’s several thousand dollars to repair.
11/19/2025
Mei C. VERIFIED CUSTOMER
Great service.
11/19/2025
Diane. R. VERIFIED CUSTOMER
I always schedule my appointments with Shedrick. I appreciate the fact that he’s very professional, patient, polite and knowledgeable.
11/19/2025
Shamekia O. VERIFIED CUSTOMER
Ryan is awesome
11/19/2025
Greg M. VERIFIED CUSTOMER
5 star service for Jon Nahar
11/19/2025
Eugene M. VERIFIED CUSTOMER
Daniel was great! Got me in and out and took care of me.
11/19/2025
Helene M. VERIFIED CUSTOMER
I wrote a response and could not submit it. Please call me:
845- 282-3616
11/19/2025
Walter J. VERIFIED CUSTOMER
Justin did a great job. He explained everything to me. Thank you.
11/19/2025
Joan M. VERIFIED CUSTOMER
Shedrick is always looking out for his clients.
11/19/2025
Juliet L. VERIFIED CUSTOMER
Maintenance done was within time frame as I expected. Thank you Ryan for accommodating my requested date in a short notice. JM Lexus always delivers a great service.
11/19/2025
Ann Marie. VERIFIED CUSTOMER
The service team said the problem was caused by running gym car low on gas. I always fill my tank before it is 1/2 empty. I am hoping I do not have the problem again. Daniel helpful, courteous and timely. However, I disagree completely with the cause of the problem and hope I do not have to bring the car in for service again, due to not taking care of it the first time.
11/19/2025
Troy S. VERIFIED CUSTOMER
Adrian was great to work with any very professional.