Xavier Allen is the most one I can count on. He takes time to explain to you when you brought your car for service. He is always smile, give you a warm welcome. If you can wait for your car they don’t have no loaner he will apologize to you and call Uber for you. Any questions you ask him about your car he will take his to explain to you what is wrong with patient he is very knowledgeable.
12/11/2025
Mat Holdings. VERIFIED CUSTOMER
Excellent service! I will use the same advice advisor again. She is wonderful.
12/11/2025
Ruth R. VERIFIED CUSTOMER
I always have had exceptional service when I have had service. Chauncey is very pleasant and he’s always very helpful. He’s a keeper!
12/11/2025
Donna M. VERIFIED CUSTOMER
The sensor problem is yet to be resolved but hopefully it will be soon.
12/11/2025
Craig B. VERIFIED CUSTOMER
It was my first time using the service dept. Leo was great. Very professional and on time I would recommend him to others
12/11/2025
Judy R. VERIFIED CUSTOMER
Outstanding service
12/11/2025
Dwayne D. VERIFIED CUSTOMER
Thank you for the exceptional service!
12/11/2025
Daniel O. VERIFIED CUSTOMER
shedrick was knowledgeable and helpful. Completely satisfied.
12/11/2025
Sharon M. VERIFIED CUSTOMER
Joe S. was great as always. He took care of everything that was needed.
12/10/2025
Debra R. VERIFIED CUSTOMER
Let’s be honest, taking your car in for service can be exhausting.
Justin Ross kept me informed about the services rendered & answered all my questions concerning my vehicle. He made it a pleasant experience, along with your lounge & coffee. Thank you.
12/10/2025
John S. VERIFIED CUSTOMER
Excellent
12/9/2025
Ellen R. VERIFIED CUSTOMER
Joe was friendly & welcoming me to JMLexus. The paperwork was accurate, unlike my last visit with another service advisor.
12/8/2025
Douglas J. VERIFIED CUSTOMER
Was in for my 5000 check up
12/6/2025
David G. VERIFIED CUSTOMER
Maico was very professional .This is my first experience with him as he filled in for my regular service manager.(Carlos Nunez
12/6/2025
Vladislav Z. VERIFIED CUSTOMER
You can install a few TV's in the waiting area for clients to follow service work in progress. Check out the dealership Erin Park Lexus in Mississauga.
12/6/2025
Laura O. VERIFIED CUSTOMER
Wendy is always efficient and honest.
12/6/2025
Gary C. VERIFIED CUSTOMER
Very friendly and courteous.
12/6/2025
Herma L. VERIFIED CUSTOMER
Truly satisfied.Also admired how thoroughly he examined the service history to ensure everything was up to date. Excellent job