Have to bring the vehicle back. Over spray and bubbling. Rough edges and debris in headlights.scratch on from accent piece. Fish eye look of wax and run off in areas.
12/13/2025
Fran B. VERIFIED CUSTOMER
Excellent service. Thank you Joseph.
Super helpful.
12/13/2025
Cindy H. VERIFIED CUSTOMER
Ice guy
12/13/2025
Daniel H. VERIFIED CUSTOMER
He was pleasant and helpful.
12/13/2025
David K. VERIFIED CUSTOMER
I had an amazing experience with Daniel. Very professional and provided great customer service and recommendations.
12/13/2025
Charles C. VERIFIED CUSTOMER
When you tell a customer that a $350 tire cannot be repaired it would be nice to send a photo by text to the customer cell phone pointing out the position of the hole. They told me it was too high in the shoulder of the tire to repair. I would feel more comfortable if I had actually had a picture sent to my cell phone
12/13/2025
Thomas S. VERIFIED CUSTOMER
Diego and John Nahar have my trust as honest, most competent individuals. I appreciate their attention.
12/13/2025
Keith H. VERIFIED CUSTOMER
Great service, great experience!
12/13/2025
Prawn Seafoods,. VERIFIED CUSTOMER
My tire was not pro rated despite being only 8 months old. Air was not placed in the other tires upon pickup.
12/13/2025
Munro R. VERIFIED CUSTOMER
A comfortable and quick visit.
12/13/2025
Karen B. VERIFIED CUSTOMER
John is an asset to JM Lexus. He has been my advisor since I purchased my vehicle in December 2015. He always goes above and beyond to deliver exceptional service and always does it with a smile.
12/13/2025
Cheree G. VERIFIED CUSTOMER
Shedrick is the best! The standard of service at your location is excellent.
12/13/2025
Luis C. VERIFIED CUSTOMER
Issue was with loaner vehicle being offered at time that the appointment was offered over the phone and then when requesting a loaner with UIC insurance rep indicated they do not covered so I needed to make other arrangements to get back to pickup the vehicle when ready. At time of appointment they should disclose that certain insurance are not accepted and maybe have a list somewhere so the customer can check and if not covered, be able to make other transportation arrangements.
12/13/2025
Christine P. VERIFIED CUSTOMER
Excellent communication and very efficient.
12/13/2025
Maggie D. VERIFIED CUSTOMER
Marco Williams provided an excellent car service experience from start to finish. He took the time to explain everything clearly, answered all of my questions, and made sure I understood the process every step of the way. He is always very helpful, professional, and dependable he even answers his calls when you need assistance, which truly makes a difference. His customer service made the entire experience smooth and stress-free. I truly appreciate his dedication and would highly recommend working with
12/13/2025
Elizabeth J. VERIFIED CUSTOMER
You’re welcome. Yes am very satisfied with the service done in my vehicle.
Thank you .
12/13/2025
Tara H. VERIFIED CUSTOMER
Very good
Thank you
12/13/2025
Ganapathy S. VERIFIED CUSTOMER
It is just another service . Nothing great to mention !! We came serviced the car. And came back . The employees at the service center are busy people
12/12/2025
Maria B. VERIFIED CUSTOMER
Satisfied with service. Mr. Cisneros was very helpful and professional.