Michael Juan was very professional, knowledgeable personable and communicative. I have no complaints with regards to the service he provided and will work with him in the future if he is available. Thank you.
12/17/2025
Carl J. VERIFIED CUSTOMER
Diego was SUPER & ???? VERY KNOWLEDGEABLE
12/17/2025
Marcel R. VERIFIED CUSTOMER
Sam was very professional and clear when communicating work being done on my vehicle. He made sure work was done appropriately and on time.
12/17/2025
Regina V. VERIFIED CUSTOMER
Excellent service.
12/17/2025
Danny M. VERIFIED CUSTOMER
Excellent service!
12/17/2025
Good Faith. VERIFIED CUSTOMER
As always, Justin is excellent communicate very well. Does have the customer interest at heart very pleased with his service.
Was very disappointed when I was told that I need an axle and there is actually no ETA not even an approximate time frame
Not happy
12/17/2025
Sylvia B. VERIFIED CUSTOMER
Omar did nothing to help me to find out what the problem was with my car. He never called me in the 3 days my car was at JMLexus. I had to make multiple calls and on Monday I had to call myself to find out when I would get my car back. Unfortunately Carlos wa unable to take care of me. He was the best! I don’t want Omar to be my service advisor if Carlos doesn’t return. I will speak to the manager of the service department to find a replacement. I don’t want Omar to call me to discuss this email!!
12/17/2025
Bonita H. VERIFIED CUSTOMER
Our service advisor John Nahar is wonderful. He makes you feel like a member of the family. And as a added pleasure we were in the service department when Fon **** was there, just seeing him again and John's great service reminded us why we originally became JM Lexus loyal customer obverse 20 years ago and why we are still loyal to the dealership today
12/17/2025
Kim L. VERIFIED CUSTOMER
Very knowledgeable, Courteous and Nice Personality
12/17/2025
Samra W. VERIFIED CUSTOMER
this may be redundant. sam is extremely professional. very very good
12/17/2025
Venus E. VERIFIED CUSTOMER
he’s the greatest
12/17/2025
Charles D. VERIFIED CUSTOMER
Excellent service! I always recommend JM Lexus, they are the best!
12/17/2025
Carrie S. VERIFIED CUSTOMER
Brandon was courteous, professional and had the car done in less time than he said. A+!
12/17/2025
Richard B. VERIFIED CUSTOMER
Sam was excellent!
12/17/2025
Sonia L. VERIFIED CUSTOMER
Okay thank you.
12/17/2025
Alyssa G. VERIFIED CUSTOMER
Leo did and the best customer service.
12/17/2025
Francis A. VERIFIED CUSTOMER
Joseph Storozynsky is an outstanding Advisor. He is ready to hear the issues and provide options to resolve them. He is also very knowledgeable and helpful to the Customer.
12/17/2025
Arnold P. VERIFIED CUSTOMER
Shedrick was very professional and easy to speak with. He carefully explained the report in our car and we were very impressed with him
12/17/2025
Alan M. VERIFIED CUSTOMER
Excellent customer service from Brandan Chandler. Much appreciated !