Xavier did an excellent job handle my service. Quick and efficient.
12/19/2025
Esther O. VERIFIED CUSTOMER
You make it easy and comfortable. Thanks
12/19/2025
Stuart M. VERIFIED CUSTOMER
....m..
12/19/2025
William C. VERIFIED CUSTOMER
Leo was extremely helpful
12/19/2025
Susan B. VERIFIED CUSTOMER
Very helpful, courteous, efficient.
12/18/2025
William D. VERIFIED CUSTOMER
Great service.
12/18/2025
Wahid Y. VERIFIED CUSTOMER
Really, I appreciate Mr Maico V much, for his patience, politeness & his excellent service.
12/18/2025
Nicole N. VERIFIED CUSTOMER
Joes is an awesome service advisor. He always takes the time to explain the details of my service. I’m so happy he is my service advisor! Thank you Joe!
12/18/2025
Mariela I. VERIFIED CUSTOMER
She is very knowledgeable and pleasant to deal with.
12/18/2025
Ronald L. VERIFIED CUSTOMER
Very helpful
12/18/2025
Eric E. VERIFIED CUSTOMER
He was very professional and addressed my service issues!
12/18/2025
Randall L. VERIFIED CUSTOMER
The best
12/18/2025
Carl A. VERIFIED CUSTOMER
Thanks
12/18/2025
Mark G. VERIFIED CUSTOMER
Leo, great as always. Punctual great experience..
12/18/2025
Richard F. VERIFIED CUSTOMER
Service was slow today - I was at the dealership for 2 1/2 hrs. My service rep was very helpful -
12/18/2025
Tameca H. VERIFIED CUSTOMER
Mr. Anderson was great as always.
12/18/2025
Deborah W. VERIFIED CUSTOMER
Omar was awesome. He explained everything and came through. So professional and an asset to your team
12/18/2025
Ellen L. VERIFIED CUSTOMER
Daniel is professional, trustworthy and a delightful service person .
12/18/2025
Lori O. VERIFIED CUSTOMER
Leo was outstanding. He treated me like family.
Special thank you to Leo and the entire Lexus team!!
12/18/2025
Tony G. VERIFIED CUSTOMER
My appointment was scheduled at 12 pm.
I arrived on time. My car was taken by a technician at around 1 pm.
I was warned that the firmware update for the mirror can take an hour. But it turned out that it was not available for my car.
So the only things they have done was to check an intermittent issue with the rear door (could not replicate) and fill in the tires.
It took them another three hours to do that and not very well (see below). I left the dealership at around 4 PM.
Speaking of the tires. When I checked the tire pressure, I discovered that the left side was 2 PSI less than the right side.
So in the end, they only had one thing to do and they screwed up that one.
Very unsatisfactory experience.