Thanks to Mike Torres’s recommendations, I can successfully budget all maintenance needs fir my Rav4. His service and attention to detail is excellent and I trust him. Thanks.
11/15/2025
Milady V. VERIFIED CUSTOMER
It takes a very long time to get an oil change completed when you have an appointment scheduled and arrive on time. I was there for a little bit over 2hours waiting.
11/15/2025
Tony H. VERIFIED CUSTOMER
Mr Lucero was very professional and very knowledgeable about my needs. I really appreciate team members like him. Very well done
11/15/2025
LUIS J. VERIFIED CUSTOMER
Excellent customer service… Thank you Avelina ????????
11/15/2025
Jimmie N. VERIFIED CUSTOMER
Jacob was outstanding! Very happy with both the quality and speed of my service. I will definitely keep returning for all scheduled maintenance.
11/15/2025
CELESTE C. VERIFIED CUSTOMER
Avelina provided service beyond expectation! She was friendly, efficient and had me in and out in no time. Very pleased!!
11/15/2025
Amanda W. VERIFIED CUSTOMER
I don’t like having to wait 30 minutes for a service advisor to come and talk to me (when I arrived 20 minutes prior to my appointment time)and then wait another 30 minutes to get my car back after I was told 3 hours prior that my car was ready. It’s very frustrating.
11/15/2025
Anthony M. VERIFIED CUSTOMER
Fox Toyota took good care of me as they always do. My Toyota Tacoma is running great.
11/15/2025
Juan H. VERIFIED CUSTOMER
Good job...
11/14/2025
Johnny C. VERIFIED CUSTOMER
Outstanding service.
11/14/2025
Irma H. VERIFIED CUSTOMER
Thanks for your help Michael Torres
11/14/2025
Rebekah C. VERIFIED CUSTOMER
It was a bad day at Fox. The normal advisors were not there. I had an appointment for 10:15 am. By 12:15pm they said there was still no one to talk to. Angel had been assigned. I had left the building and they said she was busy so I got a ride back to Fox. When I went to talk to Angel no one was in her office. I don’t know why they made it so impossible for me to be connected to her. I am sorry to say but Angel wasn’t informed about the situation of my car. Shout out to the shuttle service. She was professional and safe and great. Shout out to the mechanic that knew what was happening.
11/14/2025
Emilia R. VERIFIED CUSTOMER
N/A
11/13/2025
Denise A. VERIFIED CUSTOMER
I made an appointment for an oil change that was supposed to cost $79 plus tax. When I dropped off my car the rep told me they only offered the oil change with tire rotation for $89. After the oil change was completed,I was advised there was a leak in my engine. They wanted to charge me an additional fee for the diagnostic exam. I've been taking my car here for approximately 22 years and this has been the worst service I've received.
11/13/2025
Susan P. VERIFIED CUSTOMER
Excellent service
11/13/2025
Leticia S. VERIFIED CUSTOMER
I had an appointment and waited 3 hours for an oil change, tire rotation, and fluid top off. Not once was I sent an update via text like I usually do nor did my advisor check up on me during my wait. When I did receive my text saying my vehicle was ready I went with my advisor to pick up my keys. Her response was, I’m eating. I walked away but another advisor asked if he could help me. He took me back to my advisor, spoke with her, and she gave me my keys and invoice and thanked me. Quite disappointed.
11/13/2025
Jose H. VERIFIED CUSTOMER
Great services
11/13/2025
Luis G. VERIFIED CUSTOMER
They took 4 hrs for an oil change and I had to get an Uber back to the dealership the shuttle didn't pick ne up, I called twice to check on the status of my vehicle and no one called me back.
11/13/2025
Alan B. VERIFIED CUSTOMER
Huge car line. Huge wait times. 25 in car waiting for advisor. They all seemed to be working hard, but there seemed to be a lot of confusion. I don’t know why Fox Toyota schedules so many customers at the same time. Waste a lot of manpower and time on meetings how to improve sales. They would improve sales if they just took care of customers. My next vehicle will probably NOT be a Toyota.