It was not the representatives fault I feel like it’s the system. I went before Christmas and the wait was three and a half hours with an appointment. I canceled and rescheduled for after Christmas and I waited three hours. What’s the point of making an appointment?
12/27/2025
Maria V. VERIFIED CUSTOMER
Great and quick customer service
12/27/2025
Margie A. VERIFIED CUSTOMER
Jacob was very kind and informative when I asked him some questions. Fox Toyota, thank you for having people like Jacob on your team.
12/26/2025
Andrew D. VERIFIED CUSTOMER
Great staff, easy to work with. 10/10 Mr. Alexandro was very professional and polite. I do not appreciate how this establishment allows street sellers to come into the business and allow them to buy the customers to buy their juice or products. They are not Toyota employees and they should not be allowed to interfere with the customers.
12/25/2025
Mario G. VERIFIED CUSTOMER
Excellent service
12/25/2025
Antonio L. VERIFIED CUSTOMER
Excellent service
12/25/2025
Edward D. VERIFIED CUSTOMER
Awesome service, thanks Jacob
12/25/2025
Galilea B. VERIFIED CUSTOMER
service was fine, just asked for yall to rinse my car down but it didn’t get washed. thanks tho i still fw this place, yall cool
12/25/2025
Luis J. VERIFIED CUSTOMER
Jacob did an excellent job
12/25/2025
Roberto R. VERIFIED CUSTOMER
Great job and very satisfied.
12/25/2025
Brenda V. VERIFIED CUSTOMER
I liked the fast service and the good experience I had.
12/25/2025
Susana D. VERIFIED CUSTOMER
Jacob, Thank You for a Great service!
12/24/2025
Manuela R. VERIFIED CUSTOMER
Manny is always very professional and proficient. Great customer service.
12/24/2025
Antonio G. VERIFIED CUSTOMER
As always excellent job!
12/24/2025
Rosa G. VERIFIED CUSTOMER
Excellent customer service
12/24/2025
William W. VERIFIED CUSTOMER
Very thorough, extremely helpful. Will be back and can’t think of anyone else I’d rather work with in the future.
12/24/2025
Vincent B. VERIFIED CUSTOMER
Had an appointment for 10:30 am and didn’t get out of there till2 pm. I know you guys were busy but 31/2 hours fora oil change is ridiculous the service advisor didn’t seem to care much he just told me the wait was going to be a while. I called for an appointment because I’m leaving town for the holidays and needed the car oil change. If I wasn’t leaving out of town I would have left and went somewhere else but no time for that. Also I had paid for 3 oil changes ahead of time. You guys are always calling and texting me to get work done on car or buy another car from you guys, well when I go there with an appointment you need to do better than you did today there’s a lot of competition out there and I went 25 miles from my house to your shop to get the service done. They could have done better then they did today they took walk ins before me, they were lining up the cars as they came in with out appointments. I’m an easy going guy but when service writer tells me a long wait with an appointment and seems like take or leave it not good for your shop. Could have done something better. My Dad was a service writer and once told me no matter the size of the job he takes care of all clients equal.
12/24/2025
Aileen E. VERIFIED CUSTOMER
Jacob has great customer service. really appreciate him calling me and giving me updates on my vehicle. He is very helpful, his attitude is great. great advisor
12/24/2025
David M. VERIFIED CUSTOMER
I arrived at 7:30am, and I left at 12:30 pm, 5 hours later. For first service 5k on my new car. Rotated tires and topped off fluids...for 5 hours. LOUSY SERVICE!!!!
12/23/2025
Adrian M. VERIFIED CUSTOMER
Absolutely, Mr Manny Hernandez dod an outstanding job! As he is knowledgeable and professional.