Manuel is always very helpful and knowledgeable in all my service visits. He always goes over the report with me and explains to me any service items needed. He goes above and beyond for his clients and make us feel like family.
12/23/2025
Paul P. VERIFIED CUSTOMER
Very polite
12/23/2025
Jack V. VERIFIED CUSTOMER
I indicated that the gas milage was significantly lower since the last visit. The advisor indicated that the injectors probably needed to be cleaned. I said that they had been cleaned previously and the advisor let me know that they had been cleaned in 2024. She indicated they probably needed to be cleaned again even with the extreme low milage for the last 4 or 5 years. She was going to add that to the list of items that needed to be done. She also asked if I wanted a complementary wash that I indicated that would be nice. After 2 hours, I was told that my car was ready the tire pressure sensors would cost $800+ and I decided that was more than I wanted to invest, I will check tire pressures manually. I had spent over $200 earlier to replace one sensor. The advisor accepted my payment and provided me with the keys to my dirty car.
I probably would have been better off taking my car to jiffy lube and then to Tommy's car wash. Less time and money.
12/22/2025
Jake J. VERIFIED CUSTOMER
Long wait time
12/22/2025
Mike A. VERIFIED CUSTOMER
Manuel was off for the day and I believe a young gentleman by the name of Jacob attended to me not sure on the name totally awesome knowledgeable and friendly good people
12/22/2025
Eugene T. VERIFIED CUSTOMER
Michael my agent went over and beyond to help me. He was very transparent and knowledgeable. Thank you!
12/21/2025
Miguel N. VERIFIED CUSTOMER
4.5/5 stars ya need that popcorn machine to work/have popcorn ???????? or sum snacks cuz I'm fat yes
12/21/2025
Rosa B. VERIFIED CUSTOMER
No comment
12/20/2025
Jaime A. VERIFIED CUSTOMER
Very satisfied. Great service.
12/20/2025
Marco S. VERIFIED CUSTOMER
I asked to check clutch master cylinder due to loss of break fluid and soft clutch pedal with no resistance, was told the car had nothing wrong and that they only topped my fluids. I had already topped my fluids and now i drove it back home and continued leaking break fluid and struggling with soft clutch and wet undercarriage
12/20/2025
Laura B. VERIFIED CUSTOMER
Manny did not give me any attention, he said he will call me never did. If I called him no answer. There is no customer service skills from him. When I showed up to pick up my truck, he sees me walking up to his desk and he just walked away from there, made me wait there. Avelina y Pulido saved the day and took care of me, for future service I do not want to work with Manny Hernandez , I would like to work with Avelina y Pulido,if Toyota wants to reach out to me , I will gladly talk to you.
12/20/2025
Margarita M. VERIFIED CUSTOMER
I had a transmission oil change done here and the service was excellent. Jacob was quick, professional, and knowledgeable. My car is running smoothly. Highly recommend!
Also I am thankful for Victor my shuttle driver. So polite, respectful a great driver got me where I had to go and picked me up on time, to take me back to my vehicle. Great communication between Jacob and Victor. Thank you! Happy Holidays!
12/20/2025
Alberto S. VERIFIED CUSTOMER
Good Professionals
12/20/2025
Rebecca S. VERIFIED CUSTOMER
I'm very happy with the service I received today.
12/19/2025
Noelle M. VERIFIED CUSTOMER
Mike was super knowledgeable on what was going on with my vehicle. He made sure I was taken care of and even made sure to take the time to let me know precisely what the situation was my case and how we could make sure that issues like this could be avoided in the future by making Toyota my first stop when it comes to alignments. I am extremely grateful and impressed with everyone’s efforts.
12/19/2025
Elizabeth F. VERIFIED CUSTOMER
Mr. Tizcareno was professional, helpful and friendly.
I will most definitely request his assistance going forward.
12/19/2025
Bill C. VERIFIED CUSTOMER
Ms. Pulido is an amazing customer service representative.
12/19/2025
Mayela H. VERIFIED CUSTOMER
Very kindly and simply explain to me the reason for the problem
I’m very happy
Thanks Mr Torres
12/19/2025
Simon R. VERIFIED CUSTOMER
Avelina she is very good she answered my questions and she is very social l give to her 109