Gabriel has great customer service. He truly deserves a bonus.
12/12/2025
Josefina P. VERIFIED CUSTOMER
Took exactly the estimated time to finish the job.
12/12/2025
Mayela G. VERIFIED CUSTOMER
My vehicle was done and I was left waiting till I figure it was parked and I went looking for the person who checked me in and asked him and he offered to give me the keys if I didn’t want to wait for the receipt. I told him I needed it and he told me I would have to wait an additional five minutes by then I had been waiting for 2 hours.
12/12/2025
Cassandra R. VERIFIED CUSTOMER
The service was very fast and Manny was super friendly and helpful!
12/12/2025
Tone P. VERIFIED CUSTOMER
Thank you so much, Avelina has been great and patient the both times the truck has come in.
12/12/2025
Junzhi D. VERIFIED CUSTOMER
我对你们的服务非常满意
12/12/2025
James S. VERIFIED CUSTOMER
I had a few things on my vehicle that ineeded - the 20,000 mile service, a manufacturer recall, a new tire and an issue with the driver’s seat. Jose did an excellent job from start to finish. Jose was friendly and had a great attitude. I felt confident that he was taking care of everything and he did.
12/12/2025
Gilberto G. VERIFIED CUSTOMER
Excellent Customer Service.!!
12/12/2025
Stephen A. VERIFIED CUSTOMER
Alexandro made the visit very fast and simple. Explained everything that my car needed and got it done!
12/12/2025
Alexander B. VERIFIED CUSTOMER
Overall the experience was decent. Lackluster in some areas. Most employees there seem like they don't care depending on the vehicle you drive. My car is a little older but still a Toyota and the fact that it took me getting out my car both times just to get service was ridiculous. I watched two ticket writers or advisors walk past me multiple times. And a few just casually having a conversation right next to me. So again I had to go physically inside the building just to get a ticket. My advisor was decent extremely lacking in communication. My vehicle was suppose to be there a day but went into a week and the only communication I had was initiated by me. I honestly will not return to this location nor will I advise friends or family to get service here. I could understand if I spent a few bucks but I spent a few thousand getting my car service to honestly be treated poorly. 10 out of 10 will not return again.
12/11/2025
Michael G. VERIFIED CUSTOMER
Mike Torres is always helpful and professional.
12/11/2025
Maricruz M. VERIFIED CUSTOMER
Excellent customer service with Avelina
12/11/2025
Maria G. VERIFIED CUSTOMER
First time toyota owner. Service was great. Avelina made sure I was taken care of. Shuttle service was fast and friendly.
12/11/2025
Ray M. VERIFIED CUSTOMER
Pretty smooth service, this was my first with this car, satisfied.
12/11/2025
Matthew H. VERIFIED CUSTOMER
Excellent customer service and communication
12/11/2025
Victor H. VERIFIED CUSTOMER
Mike never ceases to amaze me
12/11/2025
Mario H. VERIFIED CUSTOMER
I got there before my scheduled appointment and I still waited approximately two hours for the service to be completed. The lobby was full and possibly that they had been overbooked. I hope the process is more streamlined in the future.
12/11/2025
Mauricio F. VERIFIED CUSTOMER
He was very helpful and answered any question I had about my service.