Avelina did an excellent job in having me informed of the progress of the work they were doing.
Thank you!
12/19/2025
Renee L. VERIFIED CUSTOMER
Jacob was very professional and helpful. I just moved here from Washington and he made this transition to your service department very smooth.
12/19/2025
John J. VERIFIED CUSTOMER
Well job done.
12/18/2025
Andrea D. VERIFIED CUSTOMER
This is the second time I was very dissatisfied with the service. I wanted to give it another chance. I was told my car would be ready in about 2.5-3hrs. It took a little over 4hrs. I had decided to wait for my carts thinking it would just be the most 3 hours. I was never updated in how much longer it was going to be. I was never offered to take the shuttle. When my car was ready there was no apology for the wait. Very poor customer service and knowledge of the vehicle. There were other things that happened but I rather receive a call to discuss further.
12/18/2025
Timothy E. VERIFIED CUSTOMER
We were told Toyota had the part for the passenger side window. When the maintenance removed the old part it broke and they had the wrong part. Now we have to wait until Wenesday or Thursday to get our passenger door fixed. We have to drive from WSMR, NM which is an hour away.
12/17/2025
Gilbert A. VERIFIED CUSTOMER
Jacob was very busy but was kind enough to take care of me and explain everything
12/17/2025
Ernesto L. VERIFIED CUSTOMER
Mike is a good worker always in top of my vehicle!!!
12/17/2025
JANICE L. VERIFIED CUSTOMER
Avelina was so attentive and friendly from start to finish!
12/17/2025
Carolyn C. VERIFIED CUSTOMER
He is very accommodating and kind. He made sure that all my needs were attended.
12/17/2025
Lilia R. VERIFIED CUSTOMER
It was a great job
12/17/2025
Celina M. VERIFIED CUSTOMER
Happy Holidays ???? thanks you
12/17/2025
Yvonne E. VERIFIED CUSTOMER
Very satisfied thanh you
12/16/2025
Adrian G. VERIFIED CUSTOMER
Great customer service!
12/16/2025
Gabi F. VERIFIED CUSTOMER
Jose was great from the beginning to end. Attentive and efficient, explained everything thoroughly. Very pleasant and personable. ????
12/14/2025
Gerardo B. VERIFIED CUSTOMER
Estuve esperando por mucho tiempo la confirmación de que mi vehículo estaba listo estuve llamando y es muy difícil poder comunicarse.
12/14/2025
Raphel B. VERIFIED CUSTOMER
Great service by Manny
12/14/2025
Carlos P. VERIFIED CUSTOMER
Muy eselente persona muy amable y supo conprender nuestro problema Dios la bendiga muy amable
12/13/2025
Eduardo M. VERIFIED CUSTOMER
Muy buena atención de parte de la señorita Pulido, muchas .