He is always helpful and let's me know as soon as he knows what needs to be done with my car. He is helpful and professional.
1/16/2026
Rheanna M. VERIFIED CUSTOMER
I was there for 2.5 hours just for an oil change. I like the convenience of going there but With the high labor charges here it’s really not worth that kind of wait for a 30 minute job.
1/16/2026
Santos T. VERIFIED CUSTOMER
Buen servicio en el carro y en el trato del personal.
1/16/2026
Maria M. VERIFIED CUSTOMER
Good service
1/16/2026
Armando C. VERIFIED CUSTOMER
Mr. Auto.Gurrola was very pleasant and efficient. He told me exactly what was gonna happen and how much waiting time I was looking at. I was in for the service, and when the service was done, I was out in about the time he had predicted. Thank you very much for the great service.
1/16/2026
Valerie D. VERIFIED CUSTOMER
I appreciate the service done itself, it was ridiculous that I had an appointment and was waiting there at the dealership. They had told me 1-2 hour wait and it ended up being closer to 3 hours.
1/16/2026
Reyes M. VERIFIED CUSTOMER
Service was adequate, and completed quickly. But representatives had said the vehicle would be washed, and it was not washed. When I requested the wash, it was done, but it was a poor job.
1/15/2026
Manuel T. VERIFIED CUSTOMER
Very professional thank you.
1/15/2026
Roberto V. VERIFIED CUSTOMER
Great service!
1/15/2026
David J. VERIFIED CUSTOMER
I’ve always been very happy with my adviser, Mike Torres. My vehicle is always ready as expected and Mike always keeps me updated.
1/15/2026
Manuel G. VERIFIED CUSTOMER
Excellent
1/15/2026
Bertha F. VERIFIED CUSTOMER
Muy bien gracias
1/14/2026
Roman J. VERIFIED CUSTOMER
Mike Torres is a great advisor! Great customer service and knows his stuff. Always available and helpful
1/14/2026
Anita T. VERIFIED CUSTOMER
When I went on Monday I told them my heat shield fell off. They came back and told me nothing was missing?? So I showed them the picture I had of it. I was told to come back the next day, because the part had to be ordered. When I went back, my service advisor wasn’t there. I had to wait an hour just to be told how long it would take. I even had to go look for someone to tell me that. Nothing was explained. I had to google it. I was not happy. At first I was told $165 then $350. No explanation of the work.
1/14/2026
Sandra S. VERIFIED CUSTOMER
I’d rather discuss in a conversation.
1/14/2026
Stanley J. VERIFIED CUSTOMER
Mr. Gurrola provided professional efficient service. Fox Toyota staff is excellent.