Manuel was a courteous professional who helped me answer the questions I had in my vehicle and even answer the questions on the recalls. I’m very grateful for his service.
3/2/2026
Deven C. VERIFIED CUSTOMER
Gabe did great as usual only advisor I would send my family and friends too
3/2/2026
Jessica P. VERIFIED CUSTOMER
I had to do a walk in appt, so I knew the wait wouldn’t be longer but had to come in because of my warranty. I work at an urgent care and know how important it is to give realistic times for service. I wasn’t even told a time. I also had to wait there because I’m from Alamogordo and didn’t want to have 2 cars come up. I feel like communication needs to include wait time. It was nice to have a large waiting area, complimentary coffee and water. They even had a food truck outside. And I take responsibility as well for not asking. I just wasn’t expecting 3 hours. Everyone was pleasant and they were respectful to me and my car.
3/1/2026
Isela M. VERIFIED CUSTOMER
Avelina contacted me reminding me that my vehicle was over due for service, had she not called me I would not have taken care of the matter. I was very pleased about the shuttle service other wise I would have had to wait to service the car until someone was available to take me back and forth. Thank you for the good customer service that was provided to me.
2/28/2026
George R. VERIFIED CUSTOMER
Very professional.
2/28/2026
Whelton R. VERIFIED CUSTOMER
I had scheduled my oil change appointment today at 2:30. I got there a little early because I was going on my lunch break. I waited in my car for over 20 minutes before asking someone to help me. I thought I had the oil change plan and didn’t have to pay anything so I decided to get the wheel alignment and windshield wipes that you all stated I needed. Upon paying my bill was $250. I didn’t understand why it was so much this is where I found out that I didn’t have the oil change plan. I feel this should have been communicated to me as the consumer. Then because I wasn’t expecting a $250 bill I had to pay with credit card instead of my debit card this is where I found out that Toyota now charges a 3% charge as if you guys dont charge enough. There was zero communication. Worse service I received. Very disappointing
2/28/2026
Ernestina M. VERIFIED CUSTOMER
Thank you for the great service and attention
2/28/2026
Antonio G. VERIFIED CUSTOMER
It’s a great way to start your day with Mike’s service and manners that makes a difference in your day!
2/28/2026
Jose G. VERIFIED CUSTOMER
Manny H has the best costumer services. We always to to him and will wait if he is busy
2/28/2026
Marco M. VERIFIED CUSTOMER
We were there almost 5 hours. Had to wait for the service representative to get back from lunch. Any way to let someone else check out customers?
2/27/2026
Miriam A. VERIFIED CUSTOMER
Excelente treatment and excellent service from everyone at Toyota, especially Mike
2/27/2026
Paul E. VERIFIED CUSTOMER
Very friendly and helped me with my service, appreciate him greatly.
2/27/2026
Hector M. VERIFIED CUSTOMER
I recived exellent personalized service from Manuel. He was very anttetive, professional and always willng to help, highly recommended.
2/26/2026
Rafael C. VERIFIED CUSTOMER
Michael Torres was very helpful in providing the information so I could make a good decision. I appreciated the help. Thanks again Michael.
2/26/2026
Ernesto H. VERIFIED CUSTOMER
Excellent Service
2/26/2026
Juan T. VERIFIED CUSTOMER
Gabriel the person that helped was very helpful and very thorough on what was done to my vehicle.
2/26/2026
Ricardo M. VERIFIED CUSTOMER
Thank You for your service professional your employees. They’re very kind. I’m happy with you guys. Thank you very much. God bless you all.
2/26/2026
Aurora P. VERIFIED CUSTOMER
Great customer service Manny did a outstanding job very satisfied.