Yes, my only gripe was not getting a call back when I called for some info on required or suggested service i.e. fuel system and fuel injectors.
4/24/2026
Michael C. VERIFIED CUSTOMER
I spent almost four hours waiting on a scheduled oil change.
4/24/2026
Sebastian C. VERIFIED CUSTOMER
Mike took care of service in a very professional way, even that they are overloaded with work???? Highly recommend Mike as your advisor!
4/24/2026
Maria M. VERIFIED CUSTOMER
The long wait was not expected. It was my first visit to your Toyota repair shop. I feel that an estimate of work time was necessary. My 2026 Prius is new so why the long wait.
Another gentleman told me that he had been waiting 6 hrs when I was complaining to him. The Toyota shop that I have use for my previous two Prius never kept that long. Worst service and inprrsonsal.
4/24/2026
Horacio H. VERIFIED CUSTOMER
Awesome customer service
4/24/2026
Jesus E. VERIFIED CUSTOMER
Great service and attention to detail.
4/24/2026
Stephen W. VERIFIED CUSTOMER
The tech didn’t rotate my tires because the “lug key was wrong”. Which isn’t possible unless your last tech put the wrong spline socket in my truck. When I got to the truck I took the lug key and put it right on the lugs and it was a perfect fit. I lost a little confidence in your tech and pray nothing else is wrong or missed on the truck
4/24/2026
Gaspar E. VERIFIED CUSTOMER
Well done Mike.
4/23/2026
Anthony E. VERIFIED CUSTOMER
At times she came across rude just overall poor customer service. Lack of communication, called several times cannot ever talk to her. We were given misleading and at times incorrect information when we were able to talk to her.The problem with the vehicle was not fixed. We were told to contact corporate Toyota to find out how we could get the issue fixed with our vehicle.
4/23/2026
Sylvia D. VERIFIED CUSTOMER
Mr.Gurrola,was very polite and kept me informed on my vehicle.
4/23/2026
Israel R. VERIFIED CUSTOMER
Thank you! Great service!
4/23/2026
Julia L. VERIFIED CUSTOMER
I was there for 4 hours and no one bothered to inform me what the delay was or why it was taking so long. Someone saying we are sorry for the wait but it is gonna be a longer wait time would have been a great courtesy
4/23/2026
Daniel C. VERIFIED CUSTOMER
Dropped off my Toyota Supra on a Monday fist thing in the morning and never got a courtesy call at least to give me an update, I had to call TWO days after and Mike Torres was always “busy” finally got ahold of him just to tell me the part wasn’t under warranty and it was gonna cost me $4,600 to fix it. I bought a $66,000 Toyota car just to deal with this. I only had the car for 3 weeks and on top of that he charged me $205 for diagnostic. So disappointing!!! Never buying a Toyota car again and won’t recommend it either.
4/23/2026
Adrian S. VERIFIED CUSTOMER
Amazing worker with the right attitude ????
4/23/2026
Marcelo Andres. VERIFIED CUSTOMER
It was fast and the workers were polite and efficient
4/23/2026
Jacobo M. VERIFIED CUSTOMER
Gabriel was very professional and gave good up to date information about my car.