Ivan was very helpful, friendly and professional. Service on my vehicle was efficient and very prompt.
11/13/2025
Gabriela C. VERIFIED CUSTOMER
Great customer service!
11/13/2025
Nicholas B. VERIFIED CUSTOMER
I had an appointment for 10:00 but did not get my vehicle until around 1:00. That is unacceptable. Art was very nice and polite and maybe that was out of his control. Wasted most of the day and paid over &440.00 for the service.
11/12/2025
Rose B. VERIFIED CUSTOMER
Thank you
11/12/2025
Douglas L. VERIFIED CUSTOMER
good jobl
11/12/2025
Barbara B. VERIFIED CUSTOMER
I was told my oil would be changed, new windshield wipers and they would let me know if I needed anything else. Even though when I made the appointment we asked for the 30,000 mile service. This never happened, the bare minimum was done even though they had my car for 8 hours. I also did not get my complimentary car wash. I could have received this same service from any other place. I expect more from the dealership that I bought my car from.
11/12/2025
Eduardo N. VERIFIED CUSTOMER
Thank you Art!
11/11/2025
Milan V. VERIFIED CUSTOMER
Ok
11/10/2025
Denise P. VERIFIED CUSTOMER
Ashley always goes above and beyond to assist me with my 2021 Lexus IS 300 needs. She’s very professional and very responsive to all my questions about my service and I look forward to working with her again in the future, thank you Ashley!
11/10/2025
Agustin A. VERIFIED CUSTOMER
We are very satisfied with Ashley, has been always very courteous and very professional. We have been very happy with her service!!
11/10/2025
Eric C. VERIFIED CUSTOMER
Basically professional , fully explained what would be needed for my car based on the mileage that it currently is at.
11/9/2025
Thomas H. VERIFIED CUSTOMER
Ivan is always a great help
11/9/2025
Antonio A. VERIFIED CUSTOMER
Ivan always does an excellent job with our vehicles!!
11/7/2025
Myra B. VERIFIED CUSTOMER
The team at Fox Lexus is professional, friendly and efficient. I always am welcomed like an old friend. I have been a client since 2020. The team takes good care of of my vehicle and me.
11/7/2025
Rita S. VERIFIED CUSTOMER
Best service in El Paso ⭐️ ⭐️ ⭐️⭐️⭐️
Highly recommended
Arturo’s professionalism and customer service is excelente ????????
11/7/2025
Irma L. VERIFIED CUSTOMER
Always a great experience when I take my vehicle for service!
Arturo Gonzalez is very professional, helpful and knowledgeable in his field.
Thank You Arturo for all your exceptional work.
11/6/2025
Helen M. VERIFIED CUSTOMER
Great service from Mr. Duran
11/6/2025
Frances T. VERIFIED CUSTOMER
Ivan was professional, courteous, knowledgeable, and just very nice in general. Please please don’t ever change him as my advisor.
11/5/2025
Jurido O. VERIFIED CUSTOMER
I did not receive any call or message when my car was ready to be picked up after maintenance. I had to call in myself to find out it had been ready for a while.
11/5/2025
Lorie P. VERIFIED CUSTOMER
My vehicle has been serviced by Lexus since the date of purchase from Ms. Priegel in 2017 and as a result my vehicle is in superb condition. Thank you for maintaining honest maintenance with good honest people who do an outstanding job on Lexus models.