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Real Reviews from VERIFIED CUSTOMERS
Michael V. VERIFIED CUSTOMER
Ivan was professional as always and I was very please with his customer service and the service for my vehicle.
10/21/2025
Christina W. VERIFIED CUSTOMER
Teach ivan manmers
10/21/2025
Lizette C. VERIFIED CUSTOMER
Overall I’m happy and satisfied with service. He answers all my questions and knows what my car needs and when it will be due. The only change would be to explain the forms I’m asked to sign. He’s a great service advisor.
10/20/2025
Rosalia Z. VERIFIED CUSTOMER
I have so much to say. Your company's vision is not the same. You dont attempt to keep your loyal employees. So many examples I would like to address, please feel free to call me at ****-****-xxxx. I have been a customer since 9/11. Ms. Zubia
10/20/2025
Virginia A. VERIFIED CUSTOMER
Excellent service by Mr. Gonzalez.
10/20/2025
Laura R. VERIFIED CUSTOMER
Mr. Duran is very attentive & professional! Lexus service is Awesome!!
10/17/2025
Maria R. VERIFIED CUSTOMER
Ashley was really nice, and provided a detailed explanation of the services that were done to mu vehicle.
10/16/2025
Duy N. VERIFIED CUSTOMER
Ivan f duran, service verry good !
10/16/2025
Lorraine A. VERIFIED CUSTOMER
Thank you for the professionalism, courteous and prompt service that is always provided.
10/16/2025
Linda H. VERIFIED CUSTOMER
Service was quick and Ivan was superb
10/15/2025
Amyann A. VERIFIED CUSTOMER
My tire rotation was not done because they couldn’t find the tire lock, I asked if they looked in the trunk where the spare tire was they said yes. When I got home that’s where I found it.
10/15/2025
Mary B. VERIFIED CUSTOMER
Ashley was kind enough to take the time to answer several questions that I had about future maintenance, road hazard feature. I appreciate her patience, she was very thorough. This was a very positive experience and I thank you for it.
10/15/2025
Tony R. VERIFIED CUSTOMER
It was great service. Thank you!
10/15/2025
Terry R. VERIFIED CUSTOMER
Ashley was friendly, helpful, and served with a smile.
10/15/2025
Thurayya D. VERIFIED CUSTOMER
Ashley was awesome and she made my service experience enjoyable. She is a wonderful and knowledgeable representative and I appreciate how efficient and effective she was during my visit
10/14/2025
Coralis S. VERIFIED CUSTOMER
Most professional manner of dealing with myself, prompt response as to the diagnostic results of the car and request for apoproval prior to purchasing needed parts, etc. Appreciated too the loaner car while the Lexus was being repaired. Thank you,
10/12/2025
C San. VERIFIED CUSTOMER
Good
10/12/2025
Richard L. VERIFIED CUSTOMER
Great customer service
10/12/2025
Irene S. VERIFIED CUSTOMER
I completely trust the Lexus service department and would not service my vehicle any where else. Every step of the process from the check in to payment is coordinated to meet customer satisfaction . Thank you!
10/11/2025
Mike L. VERIFIED CUSTOMER
Waited for 20 minutes in the front for my appointment at 11am while reps were taking customers from the back of the line first. This was my only issue but Ashlee was fantastic. The service is always quick and easy.
10/11/2025