Ivan is always respectful and professional. When I expressed concern over my service he was helpful and offered to satisfy my service experience. He did help me understand and as usual a good experience at Fox.
12/6/2025
Tina R. VERIFIED CUSTOMER
Ivan always goes above and beyond to make sure I’m taken care of. He’s always professional, helpful and trustworthy. He’s always my “go to guy” for all my car needs! THANK YOU IVAN, YOU’RE THE BEST!!!
11/26/2025
Adrian R. VERIFIED CUSTOMER
Thank you Mr. Duran for a seamless and satisfactory experience.
11/26/2025
Annamma P. VERIFIED CUSTOMER
Very satisfied with him
11/26/2025
Abdulkadir C. VERIFIED CUSTOMER
Everything was fine but We discussed cleaning the vehicle but I received the vehicle dirtier.
11/26/2025
Ladonna A. VERIFIED CUSTOMER
I’m not ready to sell immediately, but am interested to know the value of my 2014 CT 200.
Thank you,
Ladonna A
11/26/2025
Maxine O. VERIFIED CUSTOMER
Art, Has always gone above being a great service advisor, with his knowledge and going the extra mile. He always considers my inputs and questions and I always walk away as a satisfied customer. I have trusted him with both of my lexus's. He is a keeper!
11/26/2025
Isidro L. VERIFIED CUSTOMER
Ashley was great
11/25/2025
Patricia H. VERIFIED CUSTOMER
Excellent service from Mr Arturo González and Lexus.
11/25/2025
Judy W. VERIFIED CUSTOMER
Have bought or leased 5 Lexus. Love your service is why I keep buying Lexus.
11/25/2025
Edwardo S. VERIFIED CUSTOMER
Great service. Somehow they overlooked turning off the “maintained required soon,” display. I’ll take it by when I’m around that area to turn it off. Thanks!
11/22/2025
Benjamin P. VERIFIED CUSTOMER
Ashley is an amazing service advisor:
11/22/2025
Zuber M. VERIFIED CUSTOMER
Great service from Mr. Ivan Duran!
11/22/2025
Kim G. VERIFIED CUSTOMER
Ivan is great
11/22/2025
Mina M. VERIFIED CUSTOMER
Very Very satisfied
11/21/2025
Corey W. VERIFIED CUSTOMER
Unfortunately my experience with Ivan and his quick service team was a very bad one. With a very basic service requiring a purchase and installation of one tire, a tire rotation, and MPI Ivan and the techs fumbled and lied about it on two separate occasions. Wow. Lying about something to my face twice on something of this nature. So quick to lie instead of doing the job right. What else do they lie about. My guess, most everything.
On a brighter note, my interaction with Arturo was exceptional.