Ashley and the rest of the team were wonderful. They were able to take care of my sudden car emergency despite it being very busy!
11/16/2025
Eduardo R. VERIFIED CUSTOMER
I had a tire issue, so the visit today wasn’t planned. Given that it was a Saturday, there were several customers already in the queue for service. Yet Ashley treated my matter with diligence and attention much as I would expect she would handle her assigned customers. It took a while for the process to be completed. I will point out, though, that unrelated to Ashley, access to the Lexus services resource via phone took inordinately long to receive attention and not in keeping with the Lexus standard.
11/16/2025
Ahmad I. VERIFIED CUSTOMER
Arturo Gonzalez is wonderful. I am very grateful to his expertise.
Highly satisfied.
Thank you Arturo.
11/16/2025
George M. VERIFIED CUSTOMER
Very satisfied with the service provided by Ivan. Very professional.
11/15/2025
Ana R. VERIFIED CUSTOMER
Ivan very professional.
11/15/2025
Christina W. VERIFIED CUSTOMER
My pleasure.
11/14/2025
Arturo G. VERIFIED CUSTOMER
Very satisfied with Ashlee's commitment to excellence.
11/14/2025
Stephen S. VERIFIED CUSTOMER
Excellent service as usual with Art!
11/13/2025
Okcha M. VERIFIED CUSTOMER
Did not perform services requested.
11/13/2025
Laura B. VERIFIED CUSTOMER
Ivan was very helpful, friendly and professional. Service on my vehicle was efficient and very prompt.
11/13/2025
Gabriela C. VERIFIED CUSTOMER
Great customer service!
11/13/2025
Nicholas B. VERIFIED CUSTOMER
I had an appointment for 10:00 but did not get my vehicle until around 1:00. That is unacceptable. Art was very nice and polite and maybe that was out of his control. Wasted most of the day and paid over &440.00 for the service.
11/12/2025
Rose B. VERIFIED CUSTOMER
Thank you
11/12/2025
Douglas L. VERIFIED CUSTOMER
good jobl
11/12/2025
Barbara B. VERIFIED CUSTOMER
I was told my oil would be changed, new windshield wipers and they would let me know if I needed anything else. Even though when I made the appointment we asked for the 30,000 mile service. This never happened, the bare minimum was done even though they had my car for 8 hours. I also did not get my complimentary car wash. I could have received this same service from any other place. I expect more from the dealership that I bought my car from.
11/12/2025
Eduardo N. VERIFIED CUSTOMER
Thank you Art!
11/11/2025
Milan V. VERIFIED CUSTOMER
Ok
11/10/2025
Denise P. VERIFIED CUSTOMER
Ashley always goes above and beyond to assist me with my 2021 Lexus IS 300 needs. She’s very professional and very responsive to all my questions about my service and I look forward to working with her again in the future, thank you Ashley!
11/10/2025
Agustin A. VERIFIED CUSTOMER
We are very satisfied with Ashley, has been always very courteous and very professional. We have been very happy with her service!!
11/10/2025
Eric C. VERIFIED CUSTOMER
Basically professional , fully explained what would be needed for my car based on the mileage that it currently is at.