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Real Reviews from VERIFIED CUSTOMERS
Karen R. VERIFIED CUSTOMER
Always the BEST of everything at the Lexus store and fixers! I am so happy to come ! Arturo is awesome! I was amazed to see the number of cars that packed the lineup to receive good service. I really appreciate the quality effort of all the staff. Thank you all for your first class efforts to be excellent.
1/4/2026
Dawn C. VERIFIED CUSTOMER
Ivan was very helpful and was able to secure a loaner for me. I appreciate his help!
1/4/2026
Adrian G. VERIFIED CUSTOMER
Excellent service, he had me in and out with no problems in having my tires replaced
1/3/2026
Giovanni R. VERIFIED CUSTOMER
Mr. Duran is very professional and I like the fact that he doesn’t try to sell me anything else that my car doesn’t need. Thank you!
1/3/2026
Gloria S. VERIFIED CUSTOMER
Arturo is always very professional. Ensures that my car is always served on time.
1/2/2026
Clarann E. VERIFIED CUSTOMER
No comment
1/2/2026
Julie V. VERIFIED CUSTOMER
Ivan always provides exceptional customer service very polite and helpful
1/2/2026
Ruben Irma. VERIFIED CUSTOMER
As always a pleasure having Ivan as our service guy. Always takes care of our vehicles great! Thank you Ivan for always being a great person and for helping us with our car needs.
1/1/2026
Cecilia O. VERIFIED CUSTOMER
Ivan is attentive to my vehicle requests and gives me the suggested recommendations that I need at the moment.
1/1/2026
Gerardo A. VERIFIED CUSTOMER
Ivan did an excellent job as he always does.
1/1/2026
Esmeralda L. VERIFIED CUSTOMER
Ashley is very professional and provides great customer service!
1/1/2026
Suzanne D. VERIFIED CUSTOMER
Ashley is ALWAYS courteous and efficient. The service experience at Lexus is made pleasant because of her competence.
1/1/2026
Marcia D. VERIFIED CUSTOMER
Ivan Duran is an excellent service manager
1/1/2026
John C. VERIFIED CUSTOMER
Thank you! Ashley took good care of me.
1/1/2026
Claudia S. VERIFIED CUSTOMER
The customer service provided by Ivan was exceptional. My car was serviced and returned to me on a timely manner. Always a great experience!
1/1/2026
Abdo H. VERIFIED CUSTOMER
The job was well done I was really satisfied with the job they did to my car.Thank you so much.Ashley was all your crew.\nYeah, I really did the job.I highly recommend you
1/1/2026
Berenice V. VERIFIED CUSTOMER
EXELLENT SERVICE!!!!!
1/1/2026
Celia O. VERIFIED CUSTOMER
Always very helpful and professional.
12/31/2025
Javier M. VERIFIED CUSTOMER
Everything very good
12/31/2025
Robyn G. VERIFIED CUSTOMER
I came in for my 100,000 mile service. I selected the service from the website and it said factory recommendations total $301.19. My first service rep IVAN said “our website isn’t up to date, I am not going to lie” then printed off two service quotes for my 100,000 service to pick from one at the cost of $600 and the other at $1,100. I was upset I told him if the website is wrong fix it. I selected the service and price from the Fox Lexus website. I said I didn’t come here to get up sold. I said when I work with service rep Ashley Angel she doesn’t treat me like this. I then went over spoke to Ashley asked if she could help me and she said come in and she was amazing. She was respectful, patient and polite and made my experience that started out bad a good experience. She is amazing and a a true professional who values her clients.
12/31/2025