My advisor deserves a monetary recognition not just a verbal acknowledgement.
11/4/2025
Edgar Z. VERIFIED CUSTOMER
Great service
11/4/2025
Daniel G. VERIFIED CUSTOMER
My wife took the vehicle and said that they were very polite and was treated very well. Vehicle was done quick
She was very please.
11/3/2025
Sergio O. VERIFIED CUSTOMER
Arturo always does an amazing job anytime I have taken the Lexus for service. He is extremely knowledgeable, professional and does his job very efficiently. Hands down the best service advisor I have had at Lexus with the 4 vehicles I have purchased there. Will definitely keep purchasing vehicles at Lexus if I can keep Arturo Gonzalez as my service advisor.
11/2/2025
Alexandra G. VERIFIED CUSTOMER
Mr Duran is excellent! Explained everything clearly ! Thank you
11/2/2025
Owin L. VERIFIED CUSTOMER
Ivan is very professional I appreciate what he and the rest of Lexus team does.
11/2/2025
Jackie R. VERIFIED CUSTOMER
Ashley Angel provided great service! Super satisfied!
11/1/2025
Evelia C. VERIFIED CUSTOMER
Excellent service folks, very professional ????????
11/1/2025
Charles W. VERIFIED CUSTOMER
Ivan, as usual, does a thorough and great job. He's great at his job!
10/31/2025
Oscar G. VERIFIED CUSTOMER
Art kept us updated on our vehicle and was very professional
10/30/2025
Teresa F. VERIFIED CUSTOMER
Art is completely professional, friendly, honest and help. I think you have a terrific employee.
10/30/2025
Patricia M. VERIFIED CUSTOMER
Arturo was great as always!!! Very professional and efficient!!
10/29/2025
Michael J. VERIFIED CUSTOMER
I live in Las Cruces New Mexico it takes me 40 minutes to get to El Paso well I ordered my part of two brand new fobs/keys for my Lexus on Thursday or Friday I was told that they would be ready on Monday they were ready but not cut then they cut them then they had to program them and every step Ashley had to remind them to keep moving it took me 4 and 1/2 hours from 10:30 to about 4:00 to get out of Lexus that's absurd other than that the fobs were exceptionally well and Ashley was a quintessential employee very professional who made everything move along she is a very sharp employee I ask that you please recognize her good people like that don't last around thank you again for your help MJ
10/28/2025
Guillermo S. VERIFIED CUSTOMER
Arturo is fantastic !!!
10/28/2025
Robin L. VERIFIED CUSTOMER
Ashley and the entire team are always great !! Very professional and extremely caring, kind and helpful !! We’re always grateful for the customer service with them !! Lexus all the way !!!
10/28/2025
Charles L. VERIFIED CUSTOMER
Ivan is the best service advisor there is. He always keeps me informed of the status on my vehicle. He is truly knowledgeable about the Lexus. I wouldn’t trust anyone else with my vehicle
10/27/2025
German F. VERIFIED CUSTOMER
Ivan always goes above and beyond with his customer service.