Ivan is always professional and goes out of his way to ensure we have a great visit.
10/25/2025
Fonnie S. VERIFIED CUSTOMER
Everyone, especially Ashley Angel, was very helpful, courteous, and efficient! I was out within an hour and a half with my service and I was a “drive-in” and I appreciate it greatly, and the price for the service to my car was great as well. Thank you so much.
10/24/2025
Benjamin P. VERIFIED CUSTOMER
Service advisor Ashley was very professional and knowledgeable. She has really good customer service skills and communicates great. Thank you Ashley for taking care of my 2025 Lexus.
10/24/2025
Jorge V. VERIFIED CUSTOMER
Awesome service agent
10/23/2025
Victa K. VERIFIED CUSTOMER
very good service
10/23/2025
Patricia H. VERIFIED CUSTOMER
Helpful after realizing I was not being served regarding explanation of how the Toyota customer van rides works ie for those wanting to their Lexus and Toyotas services (no one looked to see (Toyota) if the basket with my request for a van Servic to get home)! I had been waiting 40 min with no diection. Then theyLexus service person I approached immediately had one of their service personal drive me home (I live in a79932 zip code) and same Lexus group when service completion was dellayed and no Van available - they delivered our car to our home the next morning. I suggest you revamp Toyota and Lexus with a better and consistent method or you will lose your service customers.
Thank you!
10/23/2025
Luz M. VERIFIED CUSTOMER
Arturo is very friendly and helpful. I have recommended him to one of my friends that recently purchased a Lexus.
10/22/2025
Maria M. VERIFIED CUSTOMER
Ms. Angel is truly an Angel
10/22/2025
Maria G. VERIFIED CUSTOMER
Ashley was fine .. I was unhappy with the fact that after being a loyal customer of Lexus for along time now I would have to go elsewhere to get my tire fixed, because you want to charge me $50.00 to patch my tire. Not a happy customer ???? no need to call me. It is what it is.
10/22/2025
Jose G. VERIFIED CUSTOMER
No comment
10/22/2025
Michael V. VERIFIED CUSTOMER
Ivan was professional as always and I was very please with his customer service and the service for my vehicle.
10/21/2025
Christina W. VERIFIED CUSTOMER
Teach ivan manmers
10/21/2025
Lizette C. VERIFIED CUSTOMER
Overall I’m happy and satisfied with service. He answers all my questions and knows what my car needs and when it will be due. The only change would be to explain the forms I’m asked to sign. He’s a great service advisor.
10/20/2025
Rosalia Z. VERIFIED CUSTOMER
I have so much to say. Your company's vision is not the same. You dont attempt to keep your loyal employees. So many examples I would like to address, please feel free to call me at ****-****-xxxx. I have been a customer since 9/11.
Ms. Zubia
10/20/2025
Virginia A. VERIFIED CUSTOMER
Excellent service by Mr. Gonzalez.
10/20/2025
Laura R. VERIFIED CUSTOMER
Mr. Duran is very attentive & professional! Lexus service is Awesome!!
10/17/2025
Maria R. VERIFIED CUSTOMER
Ashley was really nice, and provided a detailed explanation of the services that were done to mu vehicle.
10/16/2025
Duy N. VERIFIED CUSTOMER
Ivan f duran, service verry good !
10/16/2025
Lorraine A. VERIFIED CUSTOMER
Thank you for the professionalism, courteous and prompt service that is always provided.