Ivan Duran is always knowledgeable, professional, and helpful. He goes above and beyond to help us in any of our vehicle needs.
9/28/2025
Victoria M. VERIFIED CUSTOMER
Thankd
9/27/2025
Eileen H. VERIFIED CUSTOMER
I told Ashley on Thursday when we talked that I wanted my car for the weekend. I never heard from her on friday. I should have called and made arrangements on Friday morning or afternoon. I’m disappointed about this.
9/27/2025
Esteban O. VERIFIED CUSTOMER
Arturo is the best. He always makes me feel welcome and valued. I always feel confident dealing with Arturo. Thank you Arturo!
9/27/2025
James A. VERIFIED CUSTOMER
Ashley is an Angel!!
9/25/2025
Lucy M. VERIFIED CUSTOMER
Iván always provides great customer service.
9/24/2025
Patricio P. VERIFIED CUSTOMER
I would like to speak with your manager Mr G Ramos
About a letter I got from Toyota (Ms Kirk) on my vehicle at his convenience.
Mr Ivan Duran has a copy and sent again this evening..
I am going to to try sending you a copy
Thank you
P. Pazmino PhD MD
9/24/2025
Dora H. VERIFIED CUSTOMER
Sounds great
9/23/2025
Lonni M. VERIFIED CUSTOMER
Ivan does a great job from start to finish of keeping you informed.
9/22/2025
Mia M. VERIFIED CUSTOMER
My service advisor Ashley was extremely helpful with my service appointment and made sure everything went smoothly. She helped me with all of my questions and concerns and would recommend her to anyone :) will definitely be scheduling all of my appointments with her!
9/22/2025
Elizabeth D. VERIFIED CUSTOMER
Thank you.
9/21/2025
Carlos A. VERIFIED CUSTOMER
Excellent customer service above and beyond...
9/21/2025
Lorentino V. VERIFIED CUSTOMER
Muy profesionales
9/21/2025
Lorena S. VERIFIED CUSTOMER
A simple repair for a flaw that is designed into the vehicle will cost $3000.
9/20/2025
Juan M. VERIFIED CUSTOMER
Great service!
9/20/2025
Cynthia M. VERIFIED CUSTOMER
Arturo was waiting for me to pair my car with a new key fob. In and out in about 45”. Thanks Arturo
9/20/2025
David P. VERIFIED CUSTOMER
I had scheduled my service because of a recall notice for the transaxle. When I called Lexus they told me that they needed to order the part first and then they would call me to schedule the appointment. A few days later they called me and scheduled the appointment. I took the car in and dropped it off. Then I was called and told that the fuel pump had been replaced in my car was ready to pick up. I asked about the transaxle and they said oh let us check into it and then they came back and told me oh there's a recall on that but it'll take 2 weeks to a month for that part to come in. But that is what the appointment was scheduled for.