Arturo is always very helpful and knowledgeable in regards to the service our vehicles need.
2/12/2026
Adam B. VERIFIED CUSTOMER
Art is the best
2/12/2026
Jose G. VERIFIED CUSTOMER
Took too long
2/11/2026
Priscilla V. VERIFIED CUSTOMER
Great service. They handled all my request.
2/11/2026
Jesus M. VERIFIED CUSTOMER
Thank you.
2/11/2026
Derrick C. VERIFIED CUSTOMER
The staff is very courteous and friendly . They were very short staffed which extended my service . I dropped my car off at 0845 - it was not turned back to me until after 3 !
The facility itself definitely needs a relocation . Compared to other Lexus dealerships in Texas and elsewhere this one is lacking . I was told in the past that with a recall service the gas tank is always filled . I was also told my car would be washed . Neither was done .
Again , the staff there is amazing - they deserve raises. The ownership needs to put more money into the facility itself or build a new one on the west side - driving in and out is extremely difficult . Fox has enough dealerships to warrant an upgrade and not share service centers with the Toyota service center .
Thank you !
2/11/2026
Bernice C. VERIFIED CUSTOMER
Traveling 2 hrs to get my Lexus serviced so received prompt and friendly service. Thank you.
2/9/2026
Ann V. VERIFIED CUSTOMER
Ashley was wonderful
2/8/2026
Linda G. VERIFIED CUSTOMER
Took care of us professionally and the work was done well. Thank you for getting things done at one time so I would not have to drive up from Alamogordo again. Have a blessed day.
2/7/2026
Gabriel G. VERIFIED CUSTOMER
Always a pleasure with Art. He’s extremely professional and explains everything in detail. I always have a very minimal wait time and it’s always a nice visit. Thanks, Arturo!
2/6/2026
Patricia G. VERIFIED CUSTOMER
I've had different experiences with other dealerships and services, Art Gonzalez is top notch. Thank you for being passionate, professional and exceptional at what you do, Art Gonzalez.
2/6/2026
Susan L. VERIFIED CUSTOMER
Thank you.
2/6/2026
Kurt M. VERIFIED CUSTOMER
You have many offices that are not vacant, yet nobody uses their office. I travel a great distance to visit so always wait for service to be complete. There is only a small counter to sit at for me to get computer things done. Please provide a better work area with power for customer's use.
2/5/2026
Nicole V. VERIFIED CUSTOMER
Ivan is always great
2/5/2026
Maria G. VERIFIED CUSTOMER
Ivan is very profesional and very helpful with the many questions I may have about my vehicle
He always listens to my concern in the upkeep of my Rx 350. I trust his advice without question. Always very friendly too.
2/5/2026
Yolanda S. VERIFIED CUSTOMER
The staff is very courteous. Arturo Gonzalez was polite and answered the questions with knowledge and honesty. Even when there was a waiting time of close to two hours, there is an inviting environment that makes us feel welcomed.
2/5/2026
Lilia D. VERIFIED CUSTOMER
Arturo as usual is an excellent service coordinator. He is personable with excellent communication skills. In my opinion he is such an asset to the Fox team.
2/4/2026
David A. VERIFIED CUSTOMER
Ivan is an excellent service representative!
2/4/2026
Eileen C. VERIFIED CUSTOMER
Arturo is always very professional and friendly. Always delivers excellent service