ASHLEY IS THE BEST EXCELLENT CUSTOMER SERVICE AAA+
1/20/2026
Alan S. VERIFIED CUSTOMER
Always a great experience with Ivan.
1/20/2026
Lourdes M. VERIFIED CUSTOMER
Hopefully in the near future, I would like to get another vehicle. Just want to know ow how much the trade in amount would be.
1/20/2026
Gregg B. VERIFIED CUSTOMER
Ivan and team were first class. They are so kind and responsive.
1/20/2026
Edith M. VERIFIED CUSTOMER
El señor Arturo me atendió excelente , una persona muy profesional .
Estoy muy satisfecha con su trabajo , gracias
Estela Holguín
1/17/2026
Chi C. VERIFIED CUSTOMER
Someone call me, too much to explain.
1/17/2026
Ruben C. VERIFIED CUSTOMER
Like always, Ivan and team took care of the services for the car. Very satisfied with the dealership service department. Thanks
1/16/2026
Grace T. VERIFIED CUSTOMER
I kept saying something was wrong with the air despite only having it for a few months. It took 3 attempts and she kept trying to tell me it was fine. I know my vehicles. She had to get another vehicle to test what cold feels like. In my experience they usually wash the vehicle afterwards plus my sales lady said she would fill my tank because she gave me the wrong spare key leaving me stranded. Plus Ashley was not so friendly.
1/16/2026
Nashat I. VERIFIED CUSTOMER
My breaks still make a noise despite assurances the issue has been resolved.
1/15/2026
Raul A. VERIFIED CUSTOMER
Just not happy
1/15/2026
All S. VERIFIED CUSTOMER
You made a stressful situation into a successful event. You went over and above to satisfy the customer. I will be happy to return for future service. Thank you.
1/15/2026
Arturo D. VERIFIED CUSTOMER
Ivan did an amazing job for us, kept us informed on the status of the vehicle and address all the issues with the car.
1/15/2026
Maria D. VERIFIED CUSTOMER
Stain marks were left on my cream leather seat in both drivers and passenger side
1/14/2026
Ivan Q. VERIFIED CUSTOMER
Great service!!! Keep up the great work!
1/14/2026
Clifford W. VERIFIED CUSTOMER
Good job. Fast, efficient service.
1/13/2026
Maylin T. VERIFIED CUSTOMER
Doesn’t know anything and very careless!! Provided half **** information and went around questions that were being asked and being a smart ****!! Unprofessional needs to be trained and or moved from position!! Quick to charge and not assist with issue and car still having issues has not been resolved!!
1/12/2026
Alonso V. VERIFIED CUSTOMER
Mr. Gonzalez made me feel like Lexus family. Was very helpful and honest explaining everything what the technician recommended for my vehicle.
I definitely will be back .
1/12/2026
Keolamphone V. VERIFIED CUSTOMER
Thanks to Ashlee Angel for take care of my vehicle. You are so sweet, friendly and very generous.. love your customer service!!
1/11/2026
Eric A. VERIFIED CUSTOMER
Ivan was a wonderful resource of help. Lexus is lucky to have him at Hoy Fox Lexus
1/10/2026
George P. VERIFIED CUSTOMER
A gentlemen that reflects well upon your business.