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Real Reviews from VERIFIED CUSTOMERS
Maria Del. VERIFIED CUSTOMER
Excellent customer service from Ashley
1/10/2026
Isa D. VERIFIED CUSTOMER
We appreciate the professional attention that Ashley presents and taking care of our vehicles it's important to the customer and I thank you
1/10/2026
Elmina H. VERIFIED CUSTOMER
As usual, Arturo did an excellent job of getting my vehicle in and out as promised. He’s truly committed to providing top notch customer service!!
1/7/2026
Jose G. VERIFIED CUSTOMER
Great customer service.
1/7/2026
Irma O. VERIFIED CUSTOMER
Just getting my vehicle was a while just to get my keys .
1/7/2026
Leticia R. VERIFIED CUSTOMER
I have no issues with Mr. Gonzalez. I do have an issue with the wait time!! For an oil change, I waited 4 hours and that is unacceptable for me!! I will probably look for another place to have an oil change!!
1/6/2026
Mary K. VERIFIED CUSTOMER
Excellent service.
1/6/2026
Ruby F. VERIFIED CUSTOMER
Ashlee gave me the best customer service I have received there. She educated me on my vehicle and on the service provided. Ashlee made me feel valued and welcomed. Because of Ashlee, I look forward to going back for future services.
1/6/2026
April F. VERIFIED CUSTOMER
There is something falling down under the front driver side of the car. I noticed a noise a day after the service that I initially throughly was wind outside. But with closer observation it only occurred when I turned or accelerated. I thought something was driving but nothing was obvious. Tonight the sound is louder and I looked again and I see something falling from under the front tire area!! This is not what was happening when I dropped it off. I will be returning next week.
1/4/2026
Karen R. VERIFIED CUSTOMER
Always the BEST of everything at the Lexus store and fixers! I am so happy to come ! Arturo is awesome! I was amazed to see the number of cars that packed the lineup to receive good service. I really appreciate the quality effort of all the staff. Thank you all for your first class efforts to be excellent.
1/4/2026
Dawn C. VERIFIED CUSTOMER
Ivan was very helpful and was able to secure a loaner for me. I appreciate his help!
1/4/2026
Adrian G. VERIFIED CUSTOMER
Excellent service, he had me in and out with no problems in having my tires replaced
1/3/2026
Giovanni R. VERIFIED CUSTOMER
Mr. Duran is very professional and I like the fact that he doesn’t try to sell me anything else that my car doesn’t need. Thank you!
1/3/2026
Gloria S. VERIFIED CUSTOMER
Arturo is always very professional. Ensures that my car is always served on time.
1/2/2026
Clarann E. VERIFIED CUSTOMER
No comment
1/2/2026
Julie V. VERIFIED CUSTOMER
Ivan always provides exceptional customer service very polite and helpful
1/2/2026
Ruben Irma. VERIFIED CUSTOMER
As always a pleasure having Ivan as our service guy. Always takes care of our vehicles great! Thank you Ivan for always being a great person and for helping us with our car needs.
1/1/2026
Cecilia O. VERIFIED CUSTOMER
Ivan is attentive to my vehicle requests and gives me the suggested recommendations that I need at the moment.
1/1/2026
Gerardo A. VERIFIED CUSTOMER
Ivan did an excellent job as he always does.
1/1/2026
Esmeralda L. VERIFIED CUSTOMER
Ashley is very professional and provides great customer service!
1/1/2026