I asked the salesman to check a new noise, like a roar, which we noticed over 40 miles an hour. I was told that he knew exactly what it was, something about tires. I asked that the car be road-tested above 40 miles an hour. I was told the problem would be fixed if I bought 4 new tires. The problem was not fixed, and the noise is entirely unabated.
7/8/2025
Kace N. VERIFIED CUSTOMER
It's very obnoxious to wait in line with one of the service reps just to be told I need to go wait in line with a different rep. My experience at other dealerships are that you talk to a central person and they direct me where I need to go. Either that or a visible board so the customer knows where to go. I ended up waiting 10 minutes in line just to find out I was in the wrong section and directed to another line where I waited a further 10 minutes. The guy I spoke to also didn't say a word to me other than my total due and "here's your keys, D6".
7/8/2025
Robert N. VERIFIED CUSTOMER
Bill was excellent. Knowledgeable, professional, prompt
7/8/2025
Janet S. VERIFIED CUSTOMER
Josh was super nice and very efficient!
7/8/2025
Thomas L. VERIFIED CUSTOMER
Yes, Josh handled the service intake and return perfectly.
7/8/2025
David W. VERIFIED CUSTOMER
Joshua was great and provided great service and communication
7/8/2025
Robert J. VERIFIED CUSTOMER
Well done
7/8/2025
Michelle K. VERIFIED CUSTOMER
Bill was professional and called me when me vehicle was ready.
7/8/2025
Brianna Z. VERIFIED CUSTOMER
I asked to change name and emil since my daughter's name was on the account. It took 2.5 hrs for an oil change??? I asked if pop was complimentary in the coolers and he said there are cameras watching like I was going to steal it. Not going bCk. Ever
7/6/2025
Kris K. VERIFIED CUSTOMER
Dave is the best! He really went out of his way to help us!
7/4/2025
Bernard N. VERIFIED CUSTOMER
Excellent service
7/4/2025
Kathleen C. VERIFIED CUSTOMER
Great communication all around thanks
7/4/2025
Sheila C. VERIFIED CUSTOMER
Thanks again for your caring service.
7/4/2025
Louann O. VERIFIED CUSTOMER
No problem with Kate but had cabin filter changed , when I turn my AC there’s a loud flapping noise that I will have to deal with until I can find time to bring it back .
7/4/2025
Ronald S. VERIFIED CUSTOMER
Thank You.
7/4/2025
Marynelle M. VERIFIED CUSTOMER
Kate Young provides excellent service! Her professionalism and helpfulness were anppreciated and impressive. She is certainly an asset to your agency.
7/3/2025
Susanne O. VERIFIED CUSTOMER
Michael was very polite and efficient. He went above and beyond when he and another employee went over some functions of my car that I was unaware of. I really appreciate them taking the time to show me how to use my remote as a starter and a few other things. Both were very nice gentleman!
7/3/2025
Karen K. VERIFIED CUSTOMER
Perfectt
7/3/2025
Randi L. VERIFIED CUSTOMER
Mike was very professional and respectful. He kept me informed and I am quite satisfied with the service I received today.
7/3/2025
Frances G. VERIFIED CUSTOMER
Joshua usually helps me with my service. He is personable and very knowledgeable. He always takes the time to explain everything to me.