We are quite satisfied with our Camry and with the Shorkey service.
7/11/2025
Mark H. VERIFIED CUSTOMER
Thank you!
7/10/2025
Kierstin C. VERIFIED CUSTOMER
It took 5 hours to get brakes changed
7/10/2025
Kathy W. VERIFIED CUSTOMER
Always a good visit
7/10/2025
Blane N. VERIFIED CUSTOMER
Qiuck in and out. Very nice when you are waiting for your car.
7/10/2025
Pamela D. VERIFIED CUSTOMER
Service was great
7/9/2025
Geraldine T. VERIFIED CUSTOMER
The service advisor was excellent and knowledgeable in her job. The one thing I did not like was another client that stood behind me when I was checking out and asking questions. It made me feel rushed and uncomfortable. I even left my briefcase. When there is a person in with the service advisor, I do not enter until they are done with that client. It would be nice and polite if everyone could do the same.
7/9/2025
Rj R. VERIFIED CUSTOMER
Hi Bill
Your service was great. As you may recall, I had a "humming noise" and had service replace the "right wheel hub bearing" and the original noise is gone, but a new noise is occurring. Could you suggest a time,early morning, when someone could take the car for a road test?
Thanks for your support.
RJ
7/9/2025
Tonya R. VERIFIED CUSTOMER
Kate Young provided exceptional, professional service.
Suggestion:
The cups for automated coffee system are dangerously flimsy. Please be aware there are seniors and or others who may have difficulty. Perhaps a “cautious cup” sign would prevent thoughtless liability. Excellent coffee! Re think the cups. Thank you Toyota????
7/9/2025
Carol D. VERIFIED CUSTOMER
I wanted my air in tire checked.I had all new brakes done in June 2024. What should be the speckes on Brakes. What number is perfect for brakes?.
7/9/2025
JOSEPH J. VERIFIED CUSTOMER
I appreciate being able to get a service appointment the next day vs. three weeks with other dealerships. I will be back for service if I need it in the future.
Thank you,
JOSEPH J
7/9/2025
Ruth L. VERIFIED CUSTOMER
Service was professional and complete.
7/9/2025
John B. VERIFIED CUSTOMER
As always, Josh was excellent in taking care of my car.
7/9/2025
Arthur S. VERIFIED CUSTOMER
Sry satisfied with the speed of the service and also wonderful reception by Kate.she’s a great help to your business
7/9/2025
Barbara M. VERIFIED CUSTOMER
While I was there, it was called to my attention that I was due for inspection next month.
The car was able to be inspected.
Saving me from scheduling and returning.
I appreciated the consideration.
7/9/2025
Joseph D. VERIFIED CUSTOMER
Oil reminder sticker was not installed and old glue was Left on my windshield from old stickers. Left a message and no one calleyor texted back. Simple job
7/9/2025
Garry Y. VERIFIED CUSTOMER
Michael was very professional and knowledgeable. He explained every aspect of the visit. He gave an estimated time of completion. He went over all of the paperwork involved with the work that was done. Very pleasant and was a very pleasant experience.
7/9/2025
Guillermo M. VERIFIED CUSTOMER
I was welcome at the service by two great gentleman that put plastic and cover the mats with a lot of respect. Great job, but sadly the so called advisor lack of any Cust service. He never look at me not even when I said good morning, I asked him how long it will take to changed the oil and his response was two hour because you are late( yes I was late) but as Custumer I deserve some kind of respect. The technician did not reset the computer so I am still having issues trying to reset it. After all of that I will
give this dealer another chance.
7/8/2025
ALAN B. VERIFIED CUSTOMER
Bill Ellis turned a bad experience with scheduling into a great experience. I was given three different ways to replace a broken driver side view mirror by three different people: bring the car in and we’ll fix it today, bring the car in and we’ll order the part, then come back and we’ll install it, and have service order the part and then bring in the car for install. This back and forth transpired over two weeks.
The first option was the one I followed. Bill was aware of the nonsense I put up with, and in the day of install, at his initiative, he fast tracked the install and we were heading home with a new mirror in under 45 minutes. Thank you, Bill!
7/8/2025
Christine S. VERIFIED CUSTOMER
Thorough and efficient!! We have always been pleased with the service and care that our car, (and my husband and I) receive! Thank you!