My wife took the car for service and we had a prepaid maintenance plan. I noticed today that you charged our credit card. I'd like for this to be resolved and I would like to be contacted or I will be leaving negative reviews on public platforms.
8/28/2025
Chris W. VERIFIED CUSTOMER
The wait was a little two long for just a oil change
8/28/2025
JOHANNA C. VERIFIED CUSTOMER
Kate was very attentive and friendly- she did a great keeping us updated. Thanks, Kate for all of your help!
8/28/2025
Mary Anne. VERIFIED CUSTOMER
I’m handicapped and Josh was so kind and considerate. You’re very lucky to have such a terrific employee - and your service customers are even luckier to have his help and support.
8/28/2025
Kevin R. VERIFIED CUSTOMER
I always get great service when I’m there. Thank you. Kevin
8/28/2025
Nathan D. VERIFIED CUSTOMER
I have tried to contact the service manager but have not received a response.
8/28/2025
Leigh Ann. VERIFIED CUSTOMER
140$ for an oil change and tire rotation…. At least coulda washed the vehicle as well. Last trip to Toyota for maintenance.
8/27/2025
Brian B. VERIFIED CUSTOMER
All was well with my experience.
8/27/2025
Mark Q. VERIFIED CUSTOMER
I was able to get my truck in quickly and it was ready to pick up the next day
8/27/2025
Jared L. VERIFIED CUSTOMER
Michael did a great job, he remained in contact with me for updates and made it quick and easy! Thanks so much!
8/27/2025
Aung S. VERIFIED CUSTOMER
No multi point inspection was conducted.
8/27/2025
Lincon M. VERIFIED CUSTOMER
Thank you
8/27/2025
Joseph M. VERIFIED CUSTOMER
Satisfied
8/27/2025
Nancy S. VERIFIED CUSTOMER
I like that inspection was communicated via text message. It seemed to make the wait a little more tolerable. The only other comment I can make is that the seat adjustment be put back in its original position. I'm 84 years old and didn't know how to make the adjustment. I googled it.
8/26/2025
Mary A. VERIFIED CUSTOMER
Service was faster than expected. Service advisor appreciated and laughed my bad jokes.
8/26/2025
Cynthia B. VERIFIED CUSTOMER
He was honest! I didn’t actually need breaks and he didn’t make me feel stupid about it. That kind of professionalism goes a long way. In addition, he took my Case from another employee who was late. This was ideal so that I was not delayed. He was prompt and courteous at all service points. He is an asset to your team.