David was a friendly and excellent communicator who kept me up to date on the progress of my vehicle.
7/18/2025
Alfred C. VERIFIED CUSTOMER
Always courteous and respectful
7/18/2025
Holly S. VERIFIED CUSTOMER
Dave was incredible accommodating, professional and knowledgeable.
7/18/2025
Francis S. VERIFIED CUSTOMER
Service is EXCELLENT
7/18/2025
ELLEN A. VERIFIED CUSTOMER
Kate is outstanding.
7/18/2025
Antoinette F. VERIFIED CUSTOMER
All good noe
7/18/2025
Amanda B. VERIFIED CUSTOMER
Very professional and fast!
7/18/2025
Daniel Y. VERIFIED CUSTOMER
Dave was very professional and explained the solution and the resolution. I appreciate his professionalism and knowledge.
7/18/2025
Rebecca F. VERIFIED CUSTOMER
…
7/18/2025
Cynthia P. VERIFIED CUSTOMER
David is very friendly and helpful. He answered my questions and when the car was done, came and got me. It was a really good experience.
7/18/2025
Brianne S. VERIFIED CUSTOMER
Thank you
7/18/2025
Beth A. VERIFIED CUSTOMER
Kate was knowledgeable and professional. She provided excellent customer service and represents the company well.
7/18/2025
Ronald M. VERIFIED CUSTOMER
Excellent professional service.
7/18/2025
Jennifer L. VERIFIED CUSTOMER
I would give my experience a 3 out of 5. The biggest complaint I have is that Jim Shorkey Toyota didn’t even give me a basic 3 month warranty. This left me with a bad feeling about the car that I was purchasing. I am scratching my head about what service Jim Shorkey actually provided. I have bought other cars from smaller dealers and received better assurances. In my estimation it probably included 4 new tires, an inspection, and a car cleaning. Definitely nice services, but not worth the $5-8k markup from what the former owner was likely paid. Secondarily, we were supposed to be done at the dealer by 11:30 am since we had arrived at 9:15 am. However, due to multiple issues like the license plate not having been removed and the car needing to be better cleaned, we didn’t leave till after 2 pm - not quite the best way to burn a vacation day. I hope time will prove this to be a good purchase, but the experience didn’t leave me with the best impression of Jim Shorkey.
7/17/2025
Justin G. VERIFIED CUSTOMER
Great 1st service!
7/17/2025
Thomas B. VERIFIED CUSTOMER
Well informed and very friendly associates !
7/17/2025
Charles R. VERIFIED CUSTOMER
I found out after we were done that I wasn’t working with a financial advisor but a sales person . I had been working with Chandor . So he should have been the person I finished my buy out with . Nobody did anything wrong as it was a miss understanding on my part , but it should have been Chandor’s deal.
7/17/2025
Dan N. VERIFIED CUSTOMER
Katie was fantastic! Very personable and down to earth. Whole experience was pleasurable.
Car wash leaves black streaks on hood, though.
7/17/2025
Margaret F. VERIFIED CUSTOMER
Disappointed that there wasn’t tire wear nor brake pad report as there had been in the past. Since I am a Fl registered car and no state inspection I looked forward to this report which was not on the sheet.