Everything went smoothly. Josh was really thorough with explaining all that was done.
11/14/2024
Ronald R. VERIFIED CUSTOMER
Joshua Rother was great to work with again.kept me informed throughout my visit. I highly recommend Josh and Dave Rusnak.I have worked with them for 7 years! Very professional!
11/14/2024
Debra B. VERIFIED CUSTOMER
Great service by Josh as always. Also thankful for the mechanic that worked on my car
11/14/2024
Wilbert S. VERIFIED CUSTOMER
I liked the inspection video
11/14/2024
Danielle P. VERIFIED CUSTOMER
Antonio was fantastic and did everything he could to make sure I had a good experience! However this is the 2nd issue I’ve had with my car and both time Toyota conveniently can’t find my warranty or coverage unless I’m insistent. Please concider improving this process.
11/14/2024
Barbara O. VERIFIED CUSTOMER
Dave gave great service- thank you!
11/14/2024
Lynn S. VERIFIED CUSTOMER
Had to wait over 2 hours for a simple oil change.
11/14/2024
Charlie M. VERIFIED CUSTOMER
Kate was very helpful as was Paul and others I spoke with . I wasn’t expecting 2.5+ hrs with an appointment. Also reset of dash and seat position is annoying
11/13/2024
Daniel H. VERIFIED CUSTOMER
Was told 60 to 90min for an oil change. Reality was 2hrs. I don’t mind the time, I hate being lied to.
11/13/2024
Lamon C. VERIFIED CUSTOMER
Ben at your servis department before very nice place super fast servis very nice workers thanks see you next time
11/13/2024
Eugene V. VERIFIED CUSTOMER
I am ALWAYS satisfied with SAM every time I come there.
11/13/2024
Jack A. VERIFIED CUSTOMER
Antonio was an absolute lifesaver for me today (11/12). It seemed like it would take another day to get my wheel bearing fixed, but he got me out of there in only a few hours with complete professionalism and kindness. Saved me a day of work and a lot of headaches - I could not be more happy with the quality of my service.
11/13/2024
Kim K. VERIFIED CUSTOMER
It was a very good service and a quick time. Thank you for keeping my car working all these years and I very much trust your service technicians when they tell me that I need something done.
11/13/2024
Brian F. VERIFIED CUSTOMER
First off, I never write reviews but, haven’t been this disappointed in a long time. David is not the most friendly. The tech pulledmy air filters at 5k miles and kinda implied they could be switched out for new ones. The tech is also telling me he topped off the wiper fluid which is impossible because I did it the day before. What amounted to a routine oil change took 2 hours and I made an early appointment so I wouldn’t have to wait. It was the first oil change and you guys are treating it like it’s the 60k 70k service. And then Dave tells me I should have done express service but all I did is ise the jim shorkey email links for the 5k service. I could have dealt with dave and the unusually long wait time if it weren’t for your car wash. My 4runner left covered in soap and water spots. It looked worse than when it arrived. Regards, Brian F
11/12/2024
Scott D. VERIFIED CUSTOMER
Josh was awesome and kept me well informed throughout the repair process.
11/12/2024
Barry S. VERIFIED CUSTOMER
Great job as always. Samantha does a great job. She's a treasure.
11/12/2024
Lenora L. VERIFIED CUSTOMER
Dave did a great job, good to work with thanks. Kevin &. Lenora