Very thorough and professional and I appreciated the quick scheduling and the complimentary Uber ride to and from the dealership.
9/10/2025
James C. VERIFIED CUSTOMER
Danny was very helpful in expediting the service
Thank you
Jim Cutts
9/9/2025
Erica M. VERIFIED CUSTOMER
N/A
9/9/2025
Behnoud R. VERIFIED CUSTOMER
Yes, Hugo was great. Very helpful and attentive!
9/9/2025
Armine G. VERIFIED CUSTOMER
Special thanks to Danny for his professionalism.
9/9/2025
Kunal S. VERIFIED CUSTOMER
Thank you for being detailed and getting the work done in the time promised.
9/8/2025
Mark S. VERIFIED CUSTOMER
Jorge was great. He explained all the services needed and and what to expect timing wise.
9/8/2025
Carla W. VERIFIED CUSTOMER
Danny communicated regularly regarding the status of my repair.
9/8/2025
Reynaldo M. VERIFIED CUSTOMER
10/10- no other comments.
9/8/2025
Kang L. VERIFIED CUSTOMER
It was very nice service.
Fast and on time to finished.
9/8/2025
Alethea A. VERIFIED CUSTOMER
Sean Phadrarasaddawong provided excellent customer service. 10/10 would recommend to other clients & plan to request him in the future!
Sean is an asset to the team at Lexus of Glendale, who deserves recognition for his outstanding performance and kind thoughtful rapport with customers. I did not feel pressured to “overspend” and received timely updates & transparent, accurate information about my car’s “necessary” services.
Thank you for making my experience pleasant & as painless as possible! :)
9/8/2025
Mousheg G. VERIFIED CUSTOMER
10 star service.
I’m very satisfied.
Thanks to my Lexus and my service advisor.
9/8/2025
Cynthia A. VERIFIED CUSTOMER
Danny Mata, once again, did a fabulous job assisting me with my appointment, execution of paperwork and answered all of my questions. He is an excellent example of why I will always consider Lexus in my future driving need. Thank you!
9/8/2025
Crystal L. VERIFIED CUSTOMER
I am extremely disappointed with Lexus of Glendale. During my last two services, I had follow-up questions that the service representative never addressed. I later discovered that my warranty had expired in December. Unfortunately, due to either a lack of knowledge or oversight on the part of the representative, no thorough inspection of my vehicle was completed at that time.
Instead, the only recommendation made was to replace my windshield wipers. A full inspection should have been performed since my warranty was about to expire. As a result, my car now requires extensive repairs that should have been identified and covered under warranty.
This experience leaves me with the impression that Lexus of Glendale prioritizes profit over properly supporting their customers. I will never recommend Lexus of Glendale to anyone.
9/8/2025
Ara D. VERIFIED CUSTOMER
Keep up the good work
9/8/2025
My L. VERIFIED CUSTOMER
Happy with the services
9/8/2025
Abraam C. VERIFIED CUSTOMER
Tony was absolutely wonderful and very knowledgeable.
Provided A+ service