The service staff is professional but the parts department staff I found unprofessional. Overly familiar. I checked the price of a mat for my trunk when he quoted me the price it seemed higher than I had paid for all 4 mats for the interior mats I asked him to make sure he’s checking correct part he commented “I don’t set the price ok?” Very unprofessional staff in the parts department.
9/2/2025
Ante T. VERIFIED CUSTOMER
Jorge Navarro was as usual superb and a pleasure to deal with.
9/2/2025
Guadalupe P. VERIFIED CUSTOMER
Excellent service
9/2/2025
Frankie S. VERIFIED CUSTOMER
Thank you
9/1/2025
Julie C. VERIFIED CUSTOMER
Danny was very helpful and thorough. He provided a recommendation about getting an alignment but did not make me feel pressured about having to decide on the spot which I appreciated. He was also very communicative when my car was ready. Great service overall!
8/31/2025
Melida V. VERIFIED CUSTOMER
Great service
8/31/2025
Jeffrey F. VERIFIED CUSTOMER
Great customer service. Service got completed quickly and loved that my car was washed when I got it back.
8/31/2025
Karen N. VERIFIED CUSTOMER
Everyone was nice the service was quick and the lounge was nice
8/31/2025
Asok D. VERIFIED CUSTOMER
Mark is the best!
8/30/2025
Eddie A. VERIFIED CUSTOMER
Great service
8/30/2025
Lennie M. VERIFIED CUSTOMER
Argenis was very approachable and respectful.
8/30/2025
Webster C. VERIFIED CUSTOMER
Fabulous
8/30/2025
Chantra B. VERIFIED CUSTOMER
Jorge is a very nice person and he did a great job on my vehicle.
8/30/2025
Elizabeth H. VERIFIED CUSTOMER
Always first rate service from Lexus
That is why I drive a Lexus !!!
8/29/2025
Veronica F. VERIFIED CUSTOMER
Exceptional service received from Marco Tony Chavez. He was friendly attentive and full of wonderful knowledge and resources. I would definitely recommend Lexus to my friends and loved ones. Anyone would be crazy to turn down getting your Lexus serviced anywhere else other then Lexus of Glendale. The whole team were customer focused and eager to assist my boyfriend and .
8/29/2025
Alber K. VERIFIED CUSTOMER
My advisor was literally the best very communicative and was able to help me resolve the issues that we were having with the GX 550
8/29/2025
Lola D. VERIFIED CUSTOMER
Not now
8/28/2025
Lee F. VERIFIED CUSTOMER
Danny is an amazing service advisor. Always friendly and kind. He goes above & beyond to make my experience perfect. Thank you to him & Lexus of Glendale
8/28/2025
Mauricio P. VERIFIED CUSTOMER
Marco Tony was helpful, thorough and assisted me in a timely manner.
8/28/2025
Leilani B. VERIFIED CUSTOMER
Sean is great! Very helpful with good communication and understanding.