Overall, great experience with Lexus service staff. Only small hiccup on the last visit, was intending to be in and out in 10 mins, but took a little longer since keys were misplaced. Any other day, I wouldn't mind, but had to take my daughter to school that day. Unfortunately, she was 20 mins late for an exam ????
9/15/2025
Karina V. VERIFIED CUSTOMER
Excellent service
9/15/2025
Michiyo S. VERIFIED CUSTOMER
Great service and communication
Thanks
9/15/2025
Bryan M. VERIFIED CUSTOMER
It’s always a pleasure coming to get my car serviced, the shop was busy and waited a bit longer than I usually do but is understandable for a Saturday. I was advised by Danny(my advisor) ahead of time for the extended wait time, and appreciate his communication throughout the process. Amazing service, great energy and welcoming environment is why I continue to choose Lexus of Glendale as my only service provider.
9/14/2025
Diane J. VERIFIED CUSTOMER
Thank you for wonderful service, yet again! Always grateful for the team at Lexus of Glendale. You all are the best!
9/14/2025
Tom I. VERIFIED CUSTOMER
Great service and appreciate the help!
9/14/2025
Andrew C. VERIFIED CUSTOMER
Didn’t wash car
9/14/2025
Sahak Y. VERIFIED CUSTOMER
very cool
9/13/2025
Yuliya P. VERIFIED CUSTOMER
We brought our vehicle 3 times with the same issue - sizzling noise while driving. The vehicle was returned back to us with comments that the noise could not be replicated on a test drive by a technician. We had to drive the car around Glendale ourselves trying to figure out under what circumstances the noise would come up. We figured it out - when you drive uphill, the noise comes up. Not sure why the technician could not take some extra time and drive around to figure that out himself. We now need to take the car back and prove to the service department that the noise exists.
9/13/2025
Alix N. VERIFIED CUSTOMER
My advisor Tony is so approachable and friendly. He makes you feel comfortable and responds quickly. I really appreciated him not pushing me into doing services that I didn’t want. He is really a personable and would give him a 10 for great service!
9/13/2025
Sona S. VERIFIED CUSTOMER
Very satisfied
9/12/2025
Samantha C. VERIFIED CUSTOMER
Sean was very helpful and knowledgeable! He was happy to answer all of my questions. He has a great attitude, overall 10/10 experience. Thank you Sean!
9/12/2025
Elon A. VERIFIED CUSTOMER
As always, very grateful for the best service! Thank you
9/11/2025
Jeffrey S. VERIFIED CUSTOMER
Very pleased with Jorge identifying issues that need to be addressed in the coming months. He was professional and courteous. Greatly appreciate that the time I was given for pick up was the approximate time it was ready.
9/11/2025
Amanda D. VERIFIED CUSTOMER
Overall the service was great, I’m satisfied with everything. Thank you very much
9/11/2025
Iza A. VERIFIED CUSTOMER
Chris was very helpful welcoming and very nice. My experience at Lexus of Glendale is always great!
9/11/2025
Jesus V. VERIFIED CUSTOMER
Straight forward and ensured prompt communication.
9/10/2025
Marcheta M. VERIFIED CUSTOMER
Marc made me very comfortable and he was pleasant to work with.
9/10/2025
Anait O. VERIFIED CUSTOMER
I have had the best experience and the best customer service from Lexus of Glendale. I am very pleased with the service and I would like to thank!