Thank you, Dwight, for all your help on keeping me on the road with a good car check up and new tires!
8/7/2025
David H. VERIFIED CUSTOMER
You have very incompetent people, from the counter people to the techs. Everyone had a good positive attitude, but no training, it was obvious. The man who greeted me couldn't operate the tablet well enough to find my appointment. The technician messed up my truck, parked it with warring lights all over the dash. It took 2 hrs and 3 technicians and me telling then that something was wrong multiple, multiple times, they kept telling me it was fine to drive it while parts were hanging down. It was simple oil change, 10,000 miles, on my 80,000 dollar truck. If I'd paid, wow!!. I know why yall do it free. Ill never take the free service again!
8/6/2025
Paula W. VERIFIED CUSTOMER
They didn’t do what I asked. It’s my car and they did a diagnostic test when I already told them it was my battery. I will never do business with ya’ll again. They took almost every dime I had. I was told if I didn’t pay I couldn’t pick up my car. Jackie is the service person I was talking to.
8/6/2025
Steve S. VERIFIED CUSTOMER
Overcharged for miscellaneous charges. Spoke with management, did not get a satisfactory answer. Condescending attitude.Charged way too much for services received.NOT HAPPY AT ALL! WOULD NOT RECOMMEND THIS SERVICE CENTER TO ANYONE.
8/6/2025
Chris P. VERIFIED CUSTOMER
Excellent service
8/5/2025
Perla C. VERIFIED CUSTOMER
Customer service and tech were exceptional. Dawn was great and so the rest of the team
8/5/2025
Soledad R. VERIFIED CUSTOMER
Dawn was very cordial and polite with me and got the job done in a timely manner.
8/5/2025
Art L. VERIFIED CUSTOMER
Good service! Thanks
8/5/2025
Susan B. VERIFIED CUSTOMER
Jacqueline did a great job!
8/5/2025
Art V. VERIFIED CUSTOMER
Car was done along time ago and didn't never got a word about it
8/3/2025
Obed H. VERIFIED CUSTOMER
All seemingly went well. Thank you! Dwight did an amazing job!
8/3/2025
Sharla C. VERIFIED CUSTOMER
They were very helpful and friendly And went beyond the ordinary to explain about a question I asked as they were very busy and crowed with customers today . I appreciated them going beyond necessary to help.
8/3/2025
Rachel R. VERIFIED CUSTOMER
Lots better this time compare to last time.
Thank you
8/2/2025
Kishanchandra G. VERIFIED CUSTOMER
This dealership has great services, service advisors are on point and there are delays, Sales people are excellent in what they do
8/2/2025
Marco U. VERIFIED CUSTOMER
Service ****, jacqeline Klein is not a good service provider i purchased 7 Toyotas tundras, and probably won’t get another Toyota!!!
8/1/2025
Kevin R. VERIFIED CUSTOMER
Satisfied
8/1/2025
Janice A. VERIFIED CUSTOMER
They set me an appointment and then didn’t wanta help me when I call over there to see if I would have a car to get around with the sells man was not any help nor was the service department will not be over there again!
Put in mind I live 73 miles to get to them so ya I was worried about getting home
8/1/2025
Deborah T. VERIFIED CUSTOMER
Satisfied completely with the service.
8/1/2025
Erelys G. VERIFIED CUSTOMER
Excelente trabajo por parte de los trabajadores de Lithia Toyota y en especial a Jacqueline