The mechanic left the inside of my car dirty. The steering wheel had Grease and grime all over it.
8/13/2025
Rodrigo B. VERIFIED CUSTOMER
Miss Karen is a good service advisor, I like her when I want to request service for my car , ill call here right away , for me she’s good behavior to all customers.
8/13/2025
Robert G. VERIFIED CUSTOMER
Thank you,
8/13/2025
Vickie E. VERIFIED CUSTOMER
Great service!!!! George takes great care of me
8/13/2025
Charlotte B. VERIFIED CUSTOMER
Mark Hale was very helpful. The service was very timely.
8/12/2025
Bladimir S. VERIFIED CUSTOMER
Excellent service
8/12/2025
Jonathan M. VERIFIED CUSTOMER
Service was super fast and convenient dawn was great will be back again!
8/12/2025
Inez C. VERIFIED CUSTOMER
Thank you Thomas!!
I love my truck!!
????????
8/12/2025
Victor S. VERIFIED CUSTOMER
Excellent service
8/12/2025
Robert O. VERIFIED CUSTOMER
Just took too long appx 4.5 hours from check in
8/10/2025
Oscar O. VERIFIED CUSTOMER
Excellent service by Dawn Myers
8/10/2025
Carlos M. VERIFIED CUSTOMER
Lazy and rude people. Should explain all the details before keeping my car for 3 days.
8/8/2025
Anita M. VERIFIED CUSTOMER
Easy to work with. Explained things well. Kept me appraised of what was going on
8/8/2025
Lisa B. VERIFIED CUSTOMER
Nothing against Dwight. I came in to get my vehicle, and he was at lunch. I waited about 5 minutes to be greeted after the associates were done talking to each other or to even bother asking me if I needed help. Then there was a vehicle that was parked directly behind mine and I had mentioned that. I paid my 225 for services went back and the guy had already forgotten to get it moved so I had to go back inside and wait again, while he found thr keys. Again, this was NOT Dwight , he was at lunch
8/8/2025
Letha W. VERIFIED CUSTOMER
Failure to return calls in a timely fashion.
8/8/2025
David P. VERIFIED CUSTOMER
Loved the service from Karen and the video service from tyler. Thanks!
8/8/2025
Divina B. VERIFIED CUSTOMER
Dawn and Mark are special. Very friendly and accomodating.
8/7/2025
Andrew T. VERIFIED CUSTOMER
Frankly at this point, I honestly do not think that the service department at Lithia Toyota cares about my satidfsction. This experience, in particular, was so bad that I don’t see much difference between your service department and that of the Kelly Grimsley Honda dealership the last time I used them. As a result of my last experience with thrir dealership, I am no longer buying Hondas and I am not sure that I will ever buy another vehicle from Lithia Toyota in the future due primarily to this experience.