Excellent service, Dawn is amazing, prompt courteous and super friendly!
8/22/2025
Cherie M. VERIFIED CUSTOMER
Dwight was very professional and friendly. I had a fantastic customer service experience.
8/22/2025
Joji A. VERIFIED CUSTOMER
Able to quickly address my concern and work right away.
Thank you!
8/22/2025
Amanda S. VERIFIED CUSTOMER
Fast friendly customer service
8/22/2025
Dwayne D. VERIFIED CUSTOMER
Dawn was excellent in n her communication with me while my vehicle was in service. She was very responsive with her feedback and let me know of any changes through the week that my Tundra was in service.
8/22/2025
Jose M. VERIFIED CUSTOMER
Thanks congratulations
8/22/2025
Christian H. VERIFIED CUSTOMER
Everybody was very knowledgeable and very helpful.
8/22/2025
Luis B. VERIFIED CUSTOMER
They dint even check my car they has the car for 4 hrs and dint do nothing waste of my time regret gething a new car from lithia toyota
8/22/2025
Vicki E. VERIFIED CUSTOMER
I’ve used this dealership since 2008. The last year has left me with deciding to go elsewhere. When I take my vehicle in for oil change and it’s not done twice is acceptable. Now I’ve tried once more with my 21 tundra. It’s quart low. Once again, unacceptable don’t even get me started about your people that check you in rude!!! I have three vehicles and I’m not sure I am going to return to this service department and I have three service agreements, and I am trying to decide to pull them or not because of incompetence.
8/21/2025
Renee P. VERIFIED CUSTOMER
The last 2 times I brought my vehicle, no one called to let me know my vehicle was ready. This last time was on a Saturday. If I had not shown up near closing I would’ve been stuck for a week without my vehicle due to work schedule and all service people were gone. One of the reception ladies was kind enough to get my keys, attempt to call the man who checked me in with no success. She finally called someone else and was able to release me to the parking lot with my key fob where I had to walk around the lot and find my vehicle. I don’t know if I will be back.
8/21/2025
Larry M. VERIFIED CUSTOMER
They did an excellent job and helped with another vehicle for my wife to take our boy to school. Excellent service and communication
8/21/2025
Carlos V. VERIFIED CUSTOMER
very professional
8/21/2025
Brenda T. VERIFIED CUSTOMER
Awesome customer service thank you
8/21/2025
Kathy S. VERIFIED CUSTOMER
Great service
8/21/2025
Jorge V. VERIFIED CUSTOMER
Thanks
8/20/2025
Joseph C. VERIFIED CUSTOMER
Dwight took good care of my needs today. Not only that I was very pleased and happy to know that Mike Meek was the technician performing the maintenance on my vehicle today. Mike and I have become friends over the past few months studying Gods Word.
8/20/2025
Brandi H. VERIFIED CUSTOMER
Who is Thomas Hansen? Charles Smith worked with me. He was easy to work with, polite and made me feel like a valued customer.
8/20/2025
Norma B. VERIFIED CUSTOMER
Very polite and professional
8/19/2025
Ronald R. VERIFIED CUSTOMER
When I arrived 8-18-25 I spoke with service advisor Myers I advised that the tire pressure sensor showed front left tire pressure was low. I was advised that my service included tire rotation and it would be checked for proper tire pressure for all tires. I also had an issue with incorrect recorded mileage. Record showed mileage until next service instead of actual mileage driven. Spoke with service manager Mr. Patterson and issued was corrected. I left dealership in my vehicle and found tire pressure monitoring showed that I needed air in tires. I returned to dealership and took upon myself to go to the service bay and requested that air pressure be checked and tires inflated to proper pressure. I am unhappy that I had to correct the problem myself. I hope these issues will be resolved in the future. Feel free to contact me regarding this matter.