When I arrived 8-18-25 I spoke with service advisor Myers I advised that the tire pressure sensor showed front left tire pressure was low. I was advised that my service included tire rotation and it would be checked for proper tire pressure for all tires. I also had an issue with incorrect recorded mileage. Record showed mileage until next service instead of actual mileage driven. Spoke with service manager Mr. Patterson and issued was corrected. I left dealership in my vehicle and found tire pressure monitoring showed that I needed air in tires. I returned to dealership and took upon myself to go to the service bay and requested that air pressure be checked and tires inflated to proper pressure. I am unhappy that I had to correct the problem myself. I hope these issues will be resolved in the future. Feel free to contact me regarding this matter.
8/19/2025
Aubryn G. VERIFIED CUSTOMER
You guys are the best!
8/19/2025
Luis V. VERIFIED CUSTOMER
Buen trato apesar q no adlo inglés siempre me tratan bien ????
8/19/2025
Lelia J. VERIFIED CUSTOMER
Very helpful and
8/19/2025
Melinda A. VERIFIED CUSTOMER
They did a great job on my service.
8/18/2025
Sarah S. VERIFIED CUSTOMER
I always prefer to work with Jacqueline! She’s always so prompt and helpful and kind.
8/17/2025
Johnny V. VERIFIED CUSTOMER
Great customer service and quick in and out on oil change and inspection
8/17/2025
Francisco L. VERIFIED CUSTOMER
Jacqueline was nice and helpful but when picking up my truck Dwight finished helping me get my truck out of facility. Thanks to alll.
8/17/2025
Zachary N. VERIFIED CUSTOMER
The finance manager George, was very rude to my fiancée, call her a “chick” which demeaned her as a person, lied to both of us about the processes involved, and continued to change their story or add additional hoops to jump through to get our car delivered. All in all a very bad experience and we will never buy from Lithia Toyota again.
8/16/2025
Brice G. VERIFIED CUSTOMER
Thank you for your service and trust and keeping my vehicle on the road
8/16/2025
Senaida P. VERIFIED CUSTOMER
We are always very happy with the service we receive at Lithia Toyota, thank you for being a place we can trust! We drive from Hobbs NM to have our vehicle serviced, the staff is always professional,polite and helpful!
8/16/2025
Victoria B. VERIFIED CUSTOMER
I was very satisfied with the people and the timing!
8/16/2025
Jesse S. VERIFIED CUSTOMER
Great job, thank you.
8/15/2025
Jose F. VERIFIED CUSTOMER
Drop the car for a 2 day job and stay almost 2 weeks
Came in because a recall issue in the gas tank
I pick up the car and I let me in the middle of the street because they didn’t connect the fuel pump right
Poor feedback and poor customer service
8/15/2025
Sylvia G. VERIFIED CUSTOMER
Quick and courteous
8/15/2025
Maria N. VERIFIED CUSTOMER
Every time I take my car for service. They take more than 4 hrs to get it done. Even for a tire rotation
8/15/2025
Eli H. VERIFIED CUSTOMER
Dwight was knowledgeable, friendly, and prompt with service.
It was the best and fastest oil change I’ve ever had at Lithia.
8/15/2025
Cassidy B. VERIFIED CUSTOMER
Dwight was awesome. I hope I get to deal with him every single time because he was great and I really appreciate him.