Good job, quick service, and Francisco notified me and asked questions during service.
4/3/2026
Nicholas E. VERIFIED CUSTOMER
All
good for now!
4/2/2026
Carl C. VERIFIED CUSTOMER
She was very professional. When I arrived early for my appointment to have oil changed, she informed me I had 4 recalls. She told me it will take a several hours to get them taken care of. I told her I would wait as long as I needed.
She pushed my truck through and they completed everything by noon.
I will be back as I have grown accustomed to great service provided here.
4/2/2026
Chris G. VERIFIED CUSTOMER
I made an appointment a week in advance and it took over 2 hours for a simple oil change.
Your online system wouldn’t allow me to include the recall item to install software for the screen and was told that it would be another 2 hours to do that.
I will not be coming back to Lithia for service.
4/1/2026
Jovita O. VERIFIED CUSTOMER
Ms Karen Hernandez is very attentive of what my Highlander needs. Thanks!
3/31/2026
Dennis D. VERIFIED CUSTOMER
She was very professional and courteous. Will definitely return and ask for her to deal with
3/31/2026
Tollis B. VERIFIED CUSTOMER
Excellent service I am from out of state and I was worried about the service
If you are from the area or didn’t purchase the car from that dealership. Your service was excellent and I am happy to be a Toyota owner.
3/31/2026
John S. VERIFIED CUSTOMER
Karen was great, being my first visit into the service department, she explained the process beforehand. As I waited I was updated through text and when my truck was ready she brought over the paperwork and explained what services were performed. I was in and out in less than an hour.
3/31/2026
Susana E. VERIFIED CUSTOMER
Karen Hernández was Very police, respectful & always willing to help.
3/29/2026
Ekaete E. VERIFIED CUSTOMER
Francisco did a good Job. Thank you
3/29/2026
Jose R. VERIFIED CUSTOMER
very good and fast
3/29/2026
Matthew B. VERIFIED CUSTOMER
Jackie always does an excellent job on my Tacoma. She always keeps me updated on the services it needs. The service team always gets it in and out as quickly as possible. Thanks to the whole team
3/29/2026
Suhey C. VERIFIED CUSTOMER
When you are told your oil change and rotation of the tire is all included in your plan, and then you go pick up your car and tell you last minute it’s 50 dll for rotation , I was like you told me it was included in my plan, I ask her 3 times and even called me to confirmed it was free. Then you ask were your car is located and they tell you it’s on the side, you go walking around and around and have to go back to the office and my car is now not at the place they told me , they had it in the back of the dealership, but how I’m I supposed to know if they left me alone the first time , I had to go ask for help to find my own car .
3/29/2026
Mariano R. VERIFIED CUSTOMER
The service team was great!
3/29/2026
Esteban S. VERIFIED CUSTOMER
The service it’s eselent
3/28/2026
Reesa P. VERIFIED CUSTOMER
Noe is a great representative of Toyota. He is personable and kept me updated on the status of my service.
3/28/2026
Patti P. VERIFIED CUSTOMER
I had to wait an hour and a half to get an oil change WITH an appointment made first thing in the morning. The. Was told my car was in the side lot, which I had to go back in for help. Ridiculous
3/28/2026
Billy S. VERIFIED CUSTOMER
Good experience,was very professional thanks
3/28/2026
Robert D. VERIFIED CUSTOMER
Thank Noe!
3/27/2026
Charlotte M. VERIFIED CUSTOMER
I am 79 yrs old and Alex was very patient and respectful. He answered all my questions and if I could I would ask for him on every visit.