Service was fine. The length of time I waited was not. I waited right at 3 hours. Other than that it was fine.
3/12/2026
Edsel G. VERIFIED CUSTOMER
Advisor was persistent to upsell even though the car was just there for a regular oil change.
3/12/2026
Gary L. VERIFIED CUSTOMER
They done a great job checking what work I need to get fix Thank s
3/11/2026
Sylvia J. VERIFIED CUSTOMER
Buen servicio y atención de Karen
3/11/2026
Roxana R. VERIFIED CUSTOMER
I had an appointment at noon and didn’t leave dealership until around 5pm. I was told it would be a couple of hours which is perfectly fine however my car had been ready over and hour and I had to go ask because I didn’t get a text update or a call. When I went to counter to ask for status and they didn’t know it had been sitting there for over an hour and a half.
3/11/2026
Grace G. VERIFIED CUSTOMER
Job was done promptly and well done.
3/10/2026
Darlene M. VERIFIED CUSTOMER
Awesome customer service!
3/10/2026
Veronica S. VERIFIED CUSTOMER
Karen did an awesome job on keeping me updated on what was happening with my vehicle through the whole process. She also contacted me to make sure if I had any questions she would get me the answer. I also appreciated the loaner. Also like to thank Victor **** for helping me out.
3/10/2026
Norma L. VERIFIED CUSTOMER
Won't let me comment and won't send response. Unsatisfied terrible Service, price outrageous
3/8/2026
Ramon V. VERIFIED CUSTOMER
If I comment it won’t submit. Interesting ????
3/7/2026
Christena M. VERIFIED CUSTOMER
Vehicle was there for over a week. I was not offered a loaner I had to call for updates was put on hold for more than 10 minutes. I called 2 separate days and told let me check on the progress and I will call you back, she never called. I even left a message to the supervisor and he never responded. When car was ready all she said was your car is ready for pick up and hung up..
3/7/2026
Anaisy R. VERIFIED CUSTOMER
I am very happy with the excellent service they gave me, greetings and blessings without a doubt the best.
3/7/2026
William P. VERIFIED CUSTOMER
Jacqueline Clein is a wonderful representation of Toyota of Odessa TX. She is very kind and well educated about work on our truck. She did an amazing job.
3/6/2026
Ramon V. VERIFIED CUSTOMER
The recall on the radio was never done or it never worked. Have to take it back tomorrow to do it all over again.
3/6/2026
Elizabeth R. VERIFIED CUSTOMER
Very kind kept me updated on my vehicle and answered all my questions
3/6/2026
Jeffrey S. VERIFIED CUSTOMER
Thank you
3/6/2026
Donna N. VERIFIED CUSTOMER
Great
3/5/2026
Anna F. VERIFIED CUSTOMER
Crystal was awesome. She kept me updated on the status of myvrepair which I appreciated.