Courteous and professional employee. Took care of my service needs in a timely manner.
5/23/2026
Jay I. VERIFIED CUSTOMER
Francisco did great I appreciated his updates and professionalism throughout the process.
5/23/2026
Guadalupe C. VERIFIED CUSTOMER
Great customer service and communication.
5/23/2026
Alicia N. VERIFIED CUSTOMER
I thoroughly enjoy my experience at Toyota Lithia, friendly and professional people.
5/23/2026
Marcelo D. VERIFIED CUSTOMER
Customer service was great
5/22/2026
Olga M. VERIFIED CUSTOMER
Salesmen pressured didnt allow me to view vehicle thoroughly at my convenience. It was a used car which is what i wanted an paid Cash in full, but when i got home i noticed trim on passenger side mirror was broken. I called they said they would make it right. Then they have avoided me ever since. To this day it hasn't been addressed nor fixed !
5/21/2026
Cecelia P. VERIFIED CUSTOMER
Jacqueline has always been very helpful and professional. She has always been very attentive.
5/20/2026
Jose M. VERIFIED CUSTOMER
Excelente servicio
5/20/2026
Manuel H. VERIFIED CUSTOMER
Very friendly service and very informative wasn't too pushy to get you in a car like other dealerships
5/20/2026
Monique R. VERIFIED CUSTOMER
I was never updated on my vehicle maintenance issue. My car was in shop almost 4 days never er received a call and I never heard back on any updates. I called all day and nobody ever answered the phone. I had to catch a ride twice to check on my car. Not happy with service
5/20/2026
Tom S. VERIFIED CUSTOMER
The service manager was very courteous. But the technician left my back seat in shambles. He could’ve at least pit it back together. I didn’t appreciate that now my srs sytem light is on and it wasn’t before. I’ll eventually get it fixed but not there. Should have went to Midland they don’t charge for the first hour of diagnotics. Odessa tried to sell me a bunch of services I could do myself. I checked the engine air filter and it wasn’t dirty. The tech said it was. You should stick with the ptoblem at hand not try to rip people off.
5/17/2026
Michael P. VERIFIED CUSTOMER
Yeah, he was the nicest guy in the whole place. Amazing. He going to the market on kindness, when I pinch my **** on those barstools, it’s not a good looking there with those broken chairs. Gotta get them out of there, thanks again for all your help have a healthy and prosperous life
5/16/2026
Ericka T. VERIFIED CUSTOMER
Awesome! Great communication!
5/16/2026
Karen H. VERIFIED CUSTOMER
Francisco did an amazing job! He explained in detail everything my vehicle needed.
5/16/2026
Marichu P. VERIFIED CUSTOMER
Jacqueline did a superb job in assisting me today. The service team did a great work with my car. Very smooth experience and transaction.
5/16/2026
Rita D. VERIFIED CUSTOMER
Karen did an excellent job and provided excellent service
5/15/2026
Raymond B. VERIFIED CUSTOMER
Very timely as we had to get to Dallas. Much appreciated.
5/15/2026
Gary P. VERIFIED CUSTOMER
Crystal King did a fantastic job getting us an appointment and following through with the work on day of appointment