Explained the service well, was very polite, and kept me updated with the status.
3/29/2025
Craig And. VERIFIED CUSTOMER
Very courteous and helpful.
3/29/2025
Debbie H. VERIFIED CUSTOMER
Thank you!!! The entire team is incredibly professional, kind and helpful! Billy Bailey is TOP NOTCH! The BEST service professional I’ve ever had! Thank you! ????
3/29/2025
Teiyonna L. VERIFIED CUSTOMER
The service was great. Everyone was friendly and the wait was reasonable.
3/29/2025
Candace V. VERIFIED CUSTOMER
Anthony was great. Explained service in detail.Very helpful
3/29/2025
Legene F. VERIFIED CUSTOMER
I was really surprised at how fast the service was. I was expecting to wait an hour and a half when it actually only took 30 minutes! Wow, that was fast!!
3/28/2025
Anthony P. VERIFIED CUSTOMER
Appreciation for Outstanding Customer Service
To whom it may concern,
I am writing to formally express my sincere gratitude for the exceptional customer service I received from your team during my recent interaction. The professionalism, patience, and meticulous attention to detail displayed by Roberto **** were remarkable and significantly enhanced my experience.
It is rare to encounter such dedication and thoughtfulness in service, and I felt compelled to convey my deepest appreciation for the efforts made on my behalf.
Thank you for going above and beyond to assist me; the positive impression you have left is lasting. I will certainly recommend your services to others.
Sincerely,
Anthony P
3/28/2025
Ural H. VERIFIED CUSTOMER
Thanks so much for the excellent service. It was a pleasant shopping experience.
3/27/2025
Barbara M. VERIFIED CUSTOMER
Roberto was great.
3/27/2025
Anita V. VERIFIED CUSTOMER
Anthony was lovely to work with. He was great at communicating expectations, specifically with timing of service and when it would be completed. He was patient and thorough in answering all of my questions and made sure I was completely satisfied with my service.
3/27/2025
Judith P. VERIFIED CUSTOMER
Robert was both professional and friendly. He kept me updated on the progress of my vehicle with text messages.
3/27/2025
Tracey D. VERIFIED CUSTOMER
Great, friendly and fast service!
3/27/2025
Julie K. VERIFIED CUSTOMER
I was given a verbal quote of $1000. There was additional work recommended but not done. When I came to pick up my car, the total was over $1500. They gave me a 10% discount. But it was a 50% markup with no explanation. Anthony seems new and a nice guy. Yet I don’t feel I can ever trust his verbal quote again. It will have to be written out. I feel like I was scammed.
3/26/2025
Paul D. VERIFIED CUSTOMER
Great service and check-ins from the staff.
3/26/2025
Sherrill O. VERIFIED CUSTOMER
Job done well Nd completely
3/26/2025
Vaugn Dee. VERIFIED CUSTOMER
Thank you for making sure my favorite car is ok & answering all of my questions.
Is it possible to extend the current extended warranty with Lexus? We’ve had all service done only at Lexus.
3/26/2025
Larry P. VERIFIED CUSTOMER
Rob is an excellent service agent. I enjoyed the experience. Thanks so much.