Your service was absolutely Lexus – quality. One quick question, my app shows that maintenance is still required. Will, it automatically updated it itself or is there something you, or I, have to do?
Thanks
3/19/2025
Jeannine M. VERIFIED CUSTOMER
Rob was very helpful with my question and my problem
3/19/2025
Joan M. VERIFIED CUSTOMER
Problem was handled and my car was ready close to the estimated time.
3/18/2025
John C. VERIFIED CUSTOMER
Thank you
3/17/2025
Jocelyn Y. VERIFIED CUSTOMER
I think all of my tires should have come out of your shop with the same air pressure in them. The tire warning indicator light is still on in my car. It said on the service sheet that a complementary wash and vacuum was requested and that was not done.
3/16/2025
Gary P. VERIFIED CUSTOMER
Great experience with Philip
3/16/2025
Donna D. VERIFIED CUSTOMER
Great people, great service, great facility!
3/16/2025
Pete O. VERIFIED CUSTOMER
Great quick service
3/15/2025
Steven L. VERIFIED CUSTOMER
First time at this location and worst experience. Paid $2500 for the work and most items not done: part not replaced on driver’s seatback, vehicle dirty despite paying for full detail, battery clamp with battery acid despite battery replacement. Also found an unknown removed part laying in the vehicle…who removed it and for what! Your team had my vehicle a full week and they didn’t do the work I paid for and didn’t do a good job on the things they attempted to do. I’m not sure how to trust your team at this location.
3/15/2025
James K. VERIFIED CUSTOMER
The new service facility is outstanding. Best I have ever seen.
3/15/2025
Fenecia C. VERIFIED CUSTOMER
I appreciate the service provided by Robert Lugger. Very professional and Patient with the concerns and understanding of my vehicle maintenance and explanation so I am understanding the repairs and cost.
3/15/2025
Ray C. VERIFIED CUSTOMER
Thanks for the excellent service.
3/15/2025
Scott H. VERIFIED CUSTOMER
He is new and he is great. Seems to care. One step ahead of everything. Very impressed. Hope I get him again
3/15/2025
Carol F. VERIFIED CUSTOMER
Requested four things when appointment booked:
1. 30,000 mile service.
2. Dealer recommended service.
3. Check low tire indicator for one tire that was inflated with regular air versus nitrogen
4. Detailing.
Only 1 &2 were completed according to the exit paperwork.
3/14/2025
Rose U. VERIFIED CUSTOMER
Service Reps are always friendly and helpful --genuinely care about my vehicle concerns!