Superb service. Billy was fantastic. I will be back.
9/5/2025
Steve C. VERIFIED CUSTOMER
Driving an older vehicle sometimes presents a challenge to the techs. They always manage to find someone who knows how to fix the issue and get me back on the road!
9/3/2025
Christopher C. VERIFIED CUSTOMER
Robert was fantastic. My only issue is that when I cam here back in April I'm certain my oil wasn't changed. Got notifications 100 miles after I left I was already due for oil change and filter replacement. When I arrived today I asked for someone to please vac to get the sunflower kernels that came out of the jar. I was also asked if I would like the car washed. They completed the car wash. But didn't vacuum. This almost verifies my assumption on the oil change in April. I had just spent 623.00 dollars and walking out the guy not Robert. Says it's 179 for full service. You have to be absolutely kidding me. That is Rude and lacks the knowledge of customer service. Not sure I'll be back at this location.
9/3/2025
Alicia W. VERIFIED CUSTOMER
Lack of communication with status of vehicle.
8/30/2025
Georgina N. VERIFIED CUSTOMER
Everything was great. The professionalism and efficiency is commendable as always.
8/30/2025
Thomas Q. VERIFIED CUSTOMER
Making appointment on line was easy and convenient. Robert Luger was available, efficient and personable. Service was quick, I did not have to wait long.
8/30/2025
Kenny Emmanuel. VERIFIED CUSTOMER
I had an outstanding experience with Lexus of Colorado Springs! Their service was incredibly fast, they quickly provided me with a loaner, and my car was serviced in no time. The staff were professional, kind, and made the whole process seamless, truly above and beyond.
8/30/2025
Jon D. VERIFIED CUSTOMER
Service went smoothly, as expected! Thank you!
8/29/2025
Laura R. VERIFIED CUSTOMER
This is my first time at a Lexus service department. It was fast, friendly and so easy.
8/29/2025
Janice G. VERIFIED CUSTOMER
Yes, service was completed to our satisfaction. Everyone was professional and friendly.
8/29/2025
Erika W. VERIFIED CUSTOMER
Great service! Thanks!
8/29/2025
Wei G. VERIFIED CUSTOMER
Rob’s gentle smile reflects his kindness. He explains clearly what needs to be done and the cost before the service, which I really appreciate. The free car wash always makes me happy. Thank you!
8/29/2025
Randall G. VERIFIED CUSTOMER
Rob was extremely pleasant and helpful. My service was completed in much less time than I expected.
8/29/2025
Henry R. VERIFIED CUSTOMER
As usual all went well And in a timely manner
8/29/2025
Renee K. VERIFIED CUSTOMER
I’m a Toyota Financial Services employee driving a corporate lease and he wanted to charge me for the maintenance. I had to make an assertive point to be sure it was charged to corporate HQ.
8/28/2025
Linda Z. VERIFIED CUSTOMER
Very pleased with the service. Everyone was very professional.
8/28/2025
James P. VERIFIED CUSTOMER
Great service today. Thank youT
8/28/2025
Joe M. VERIFIED CUSTOMER
Special thanks to Irick the service manager who stepped in to help while Roberto was involved with other customers
8/28/2025
Robyn B. VERIFIED CUSTOMER
Professional, friendly, and knowledgable! Well Done!
8/28/2025
Scott B. VERIFIED CUSTOMER
Not a very good experience today.. my vehicle was already under warranty and they wanted to charge me $319.00 for the oil change. Finally they realized there should be no charge. This was my first time to the Service Department and was promised a loaner vehicle and they told me they didn’t have one and told me to get a ride home or just wait a couple hours.