Billy and Tony took Great care of me and my 2022 450h!
9/5/2024
Ruth D. VERIFIED CUSTOMER
Billy was great. Service techs forgot to put our glove compartment back. We had to return and Billy put it back in for us.
9/4/2024
Stonesifer K. VERIFIED CUSTOMER
Every thing just fine
9/4/2024
Gail M. VERIFIED CUSTOMER
Customer service is absolutely the BEST
9/4/2024
Melea K. VERIFIED CUSTOMER
Made everything easy and quick
9/4/2024
Donna D. VERIFIED CUSTOMER
The complete experience at Lexus was amazing. The facility is immaculate, organized, and customer friendly.
9/1/2024
Ken And. VERIFIED CUSTOMER
Bill does a very good job at your service depth He is knowledgeable and pleasant and keeps the customer informed.
9/1/2024
Christa W. VERIFIED CUSTOMER
Robert was very polite and knowledgeable. He was helpful in getting me a loaner for the day too.
8/31/2024
Don M. VERIFIED CUSTOMER
Thank you for taking care of my TPS issue so quickly, and even washing and vacuuming my car.
8/31/2024
Anmol P. VERIFIED CUSTOMER
Since the service manager was not there at that time, Rob helped us and he is fully aware of what we were most dissatisfied with.
8/31/2024
LOLA P. VERIFIED CUSTOMER
Didn’t I already complete this?
8/31/2024
Mary M. VERIFIED CUSTOMER
My car is working fine and everyone was friendly.
8/31/2024
Lanette J. VERIFIED CUSTOMER
Billy and Roberto helped me today and the service was impeccable as always
8/31/2024
Herb L. VERIFIED CUSTOMER
Were it not for the rescue of your shop’s reputation by Donte Clark, a consummate professional, I would have been aghast at the arbitrary, capricious and unreasonable position taken by your service dept. representative who attempted to charge me $206 for a 10,000 mile service BECAUSE MY ODOMETER READ 11,000 miles. I have already engaged Lexus Corporate in Plano on this issue.
8/31/2024
Luli W. VERIFIED CUSTOMER
Robert was very professional and kept me informed. I appreciated his help very much.
8/31/2024
Jessica B. VERIFIED CUSTOMER
Roberto had amazing customer service and made me feel comfortable expressing my concerns.
8/31/2024
Raymond B. VERIFIED CUSTOMER
Great customer service !
8/30/2024
Judith M. VERIFIED CUSTOMER
He was great and listened to any concerns I had.
8/30/2024
James M. VERIFIED CUSTOMER
Seems to me it took a long time for routine service 3 hrs.