Beautiful new facility. Staff was very helpful. Thanks
8/25/2024
Lisa G. VERIFIED CUSTOMER
I have received 3 surveys from Lexus today. I have given 5 star reviews on both. I’m irritated now. The only reason my review/satisfaction would decrease is 100% based on the amount of requests I receive to fill out ANOTHER survey! This is probably a request coming from some higher up who has no interaction with actual customers! Do your service managers, salesmen/women, and highly skilled mechanics a favor and put a stop to the surveys! You’re causing more harm than good!
8/24/2024
Arlene P. VERIFIED CUSTOMER
I always feel comfortable knowing the team will handle me and my vehicle well and graviously.
8/24/2024
Carol H. VERIFIED CUSTOMER
Love your new building and location. Never have I had a bad experience at Lexus of Colorado Springs.
8/24/2024
Roger H. VERIFIED CUSTOMER
Rob did great!
8/23/2024
Denise G. VERIFIED CUSTOMER
Good service with Phil, as usual.
8/23/2024
Keith W. VERIFIED CUSTOMER
Billy was great, but I had to go to the dealership to make an appointment. No one was ever available to answer the phone.
8/23/2024
William F. VERIFIED CUSTOMER
Smooth as silk today!
8/23/2024
Robyn B. VERIFIED CUSTOMER
Will do!
8/23/2024
Dana H. VERIFIED CUSTOMER
Excellent
8/23/2024
Dokotah M. VERIFIED CUSTOMER
Everyone I met was extremely professional, my car had a clip missing on the bumper, was sagging a little more than when I dropped it off, I said something to Robert and it was fixed immediately. Really appreciate the help and I'll definitely be back.
8/23/2024
Frankie L. VERIFIED CUSTOMER
I was in for my first tire rotation. I sat there for 2 1/2 hours and my car never even made it back there. I had dinner reservations at 6 that I had to cancel. I am not a happy customer.
8/22/2024
Robert N. VERIFIED CUSTOMER
I took the vehicle over for a 50,000 mile Service. I told them I did not need the tires rotated as I get it free from where I get my tires. So all they did was change the oil and check brakes. I was told the only other thing they do is Grease the rubber. I looked it up. There wasn’t any belts checked there wasn’t any inside filter changed. I very disappointed that I was misinformed .to me..
8/22/2024
Sabine M. VERIFIED CUSTOMER
Thank you ????
8/22/2024
Latonya H. VERIFIED CUSTOMER
Fast, friendly and professional service! Love the new building and location!
8/22/2024
Alvin C. VERIFIED CUSTOMER
Robert was helpful kind and effective.
8/22/2024
Paul O. VERIFIED CUSTOMER
Billy is THE BEST!!
8/21/2024
Steve C. VERIFIED CUSTOMER
I have had my LX serviced by CS Lexus since I acquired it 8 years ago. I won't take it anywhere else!