took 2 hours for an oil change. was told if wanted to wait for a car wash it would be 30 more minutes. didnt wait. This was a scheduled appointment.
11/20/2025
Donna P. VERIFIED CUSTOMER
Lexus is the only automaker ❤️❤️❤️❤️
11/20/2025
David I. VERIFIED CUSTOMER
Everyone was very polite and helpful.
Somehow my appointment was not recorded from when I called last week, but Trevor made it all work!
Thank you for the gas as well.
Dave Irwin
11/19/2025
Elizabeth P. VERIFIED CUSTOMER
Service was completed within the time quoted. It was nice to have a courtesy car while our car was being serviced.
11/19/2025
Hemmingsen Funeral. VERIFIED CUSTOMER
None
11/18/2025
Lance N. VERIFIED CUSTOMER
Great service and support. Thanks
11/18/2025
Terry B. VERIFIED CUSTOMER
Service was excellent and very timely
11/16/2025
Laurie B. VERIFIED CUSTOMER
Ali was helpful and the service was excellent.
11/16/2025
Sharon T. VERIFIED CUSTOMER
During a wash I wish they would dry the inside of doors, wiping any soil off. Very pleasant staff. Comfortable waiting area.
11/16/2025
Valerie G. VERIFIED CUSTOMER
I asked for a few extra services that were not done. Just wanted to make sure if I needed to reschedule.
11/15/2025
Gregory Y. VERIFIED CUSTOMER
Aaron is always very helpful - professional- and answers all my questions- I appreciate getting honest guidance. Lexus owner for life because of the Lincoln service team
11/15/2025
Linda S. VERIFIED CUSTOMER
Great service today!
11/15/2025
Ruth G. VERIFIED CUSTOMER
Ali was very gracious. Took time to explain in detail car and connected my phone to the car. Thank You!
11/15/2025
Lee B. VERIFIED CUSTOMER
I will fill out the survey
11/13/2025
Sandra V. VERIFIED CUSTOMER
I'm always a little shocked at the amount of repairs but they seem to find and the prices. I'm usually never able to afford all they recommend and I have to do it in bits and pieces. I will say the service is great but we pay for it it's very expensive.
11/13/2025
Mary C. VERIFIED CUSTOMER
Trevor provided excellent service! I had surgery this morning and had another doctor’s appointment for 7:30 a.m. tomorrow morning. My car suddenly stopped working this morning. Within a short period of time this afternoon he had the problem diagnosed, battery installed, car washed and delivered to my house in person!
11/12/2025
Dory M. VERIFIED CUSTOMER
Didn’t actually catch the person’s name that checked me in.
11/12/2025
Shelley M. VERIFIED CUSTOMER
I had an appt time but waited quite awhile; was eventually told things were busy and getting backlogged. Was told I would have to wait even longer. I was offered a loaner but declined. I did feel as though others were being attended to and I was a lesser priority. I offered to come back the following day rather than wait for additional hours. I did overhear that some customers had just dropped in and they were the ones getting attention. Validated my feelings of not being a priority customer.
The next day I was taken care of promptly and with great courtesy, however.
But, I did have to come back in to get service completed.
11/11/2025
Ahmad A. VERIFIED CUSTOMER
Responsive and efficient. I appreciated things being so prompt.