Aaron is always kind/considerate and well informed. I sincerely appreciate working with him about any concerns I may have with my car!
7/24/2025
David W. VERIFIED CUSTOMER
My service was on time, and performed completely. I was happy with the result.
7/24/2025
Teresa P. VERIFIED CUSTOMER
Ali was friendly, professional, energetic, and service-oriented. I could not have had an easier, more pleasant experience. Thank you Ali for your efforts in making my stop at Lexus such a pleasant one.
7/24/2025
Renae S. VERIFIED CUSTOMER
Service was exceptional!
7/23/2025
Maryann C. VERIFIED CUSTOMER
Love the customer service at Lexus! Thanks!
7/23/2025
Andrew D. VERIFIED CUSTOMER
Seamless drop-off and pickup…and great communication!
7/23/2025
Robb S. VERIFIED CUSTOMER
Extremely welcoming environment from the moment you pull in. Always upfront with diagnosis and costs associated - great culture/vibe in the waiting area.
Would highly recommend Lexus of Lincoln for one’s vehicle service needs.
7/23/2025
Edward T. VERIFIED CUSTOMER
He has been an outstanding service representative for at least the last 5 years. His conduct, communication skills, professionalism and interpersonal skills are exemplary.
7/22/2025
Lyle W. VERIFIED CUSTOMER
Great service from Lexus and Aaron was extremely great help
7/22/2025
Ahmad A. VERIFIED CUSTOMER
Ali Nelson was extremely helpful and responsive. Outstanding professionalism and customer service.
7/22/2025
Pat A. VERIFIED CUSTOMER
We have been a Lexus customer for many years and our experiences (both sales & service) have always been positive. Aaron has always been easy to work with and does an excellent job of explaining the various maintenance issues. His customer service is top notch!
7/21/2025
George C. VERIFIED CUSTOMER
Exceptional service, I’ll be a lifelong Lexus owner.
7/20/2025
Jonathan S. VERIFIED CUSTOMER
I asked for a rear mud flap to be reattached and it never got done. Was told it looked good and was done… it took about 20 seconds to notice it was still loose and flails around when driving. Other than that, good.
7/18/2025
Virgil H. VERIFIED CUSTOMER
What was needed was explained to me and the cost was as quoted.
7/18/2025
Sydney S. VERIFIED CUSTOMER
Ali was great as always!
7/18/2025
Vicki L. VERIFIED CUSTOMER
Excellent service. Very kind employees who go above and beyond
7/17/2025
Jamison B. VERIFIED CUSTOMER
Excellent service. Very knowledgeable techs. Greatly appreciate the people behind the scene.
7/17/2025
Mike B. VERIFIED CUSTOMER
Cade did a good job. There was a delay in receiving the inspection report but the car was ready by end of day so all good.