Excellent dealership. Staff is very friendly and helpful. I’m very happy with the service I receive. Thank you!
7/29/2025
Freda G. VERIFIED CUSTOMER
Aaron was quick to return our phone call, updated us on the service midday, and thoroughly explained what was done to the vehicle when we picked it up.
Given the sensitivity of what my mother experienced when locked inside her vehicle this second time, Aaron was a professional and is committed to restoring her faith in Lexus.
7/29/2025
Eva L. VERIFIED CUSTOMER
Always a great experience!! Ali was AWESOME!!
7/28/2025
Vonda A. VERIFIED CUSTOMER
Really appreciated and enjoyed driving the new Lexus. Time is valuable and we were able to complete our errands which allowed us to go home after the appointment. Communication was amazing as well as the service. Overall pleasant experience.
7/28/2025
Larry C. VERIFIED CUSTOMER
Ali was just wonderful in identifying my needs and arranging and completing all details of my service. I am in transit, and being able to accomplish this was very gratifying.
Many thanks Ali, and Lexus of Lincoln!
7/28/2025
Sandra B. VERIFIED CUSTOMER
They are prompt and thorough, consistently keeping me happy.
7/27/2025
Jennifer M. VERIFIED CUSTOMER
Ali was great! Friendly, good communication, efficient!
7/27/2025
Felix T. VERIFIED CUSTOMER
thank you.
7/27/2025
Robert S. VERIFIED CUSTOMER
Had tires rotated on Wednesday, after making 3rd trip because Tire Inflation Warning light is still on - I’m told it’s going to cost $500 - two sensors are bad. They were not bad before Lexus rotated the tires. Service Manager doesn’t have the customer skills to speak with me.
Take responsibility Lexus! Sensors can be damaged, even when one is not removing tire from wheel - nice try.
7/26/2025
Daniel K. VERIFIED CUSTOMER
Service was completed in a very timely manner!
7/26/2025
Marcelino Joint. VERIFIED CUSTOMER
Thanks so much Cade! Great service today. Look forward to working with you again in the near future! Sue
7/26/2025
Linda S. VERIFIED CUSTOMER
Aaron made the whole process smooth - great communication and easy to work with!
7/25/2025
Jessica B. VERIFIED CUSTOMER
I was told it would take 1 hour 15 minutes for the oil change and tire rotation. It ended up taking 2 hours because I’m not sure but waiting for the car wash and trying to figure out new tires.
7/25/2025
Mark O. VERIFIED CUSTOMER
Very professional service and keeping me informed as we proceeded through the service.
7/25/2025
Gary B. VERIFIED CUSTOMER
Great prompt service.
7/25/2025
Robert S. VERIFIED CUSTOMER
After spending $700, The tire inflation light is still illuminated.
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7/25/2025
Craig J. VERIFIED CUSTOMER
Thanks Aaron , and all of the service team !
7/25/2025
Mike G. VERIFIED CUSTOMER
Excellent customer service!!
Aaron understands how to make a customer feel at home. Few have his ability to make customers comfortable with his advice and recommendations. Very enjoyable experience.
7/24/2025
Hunter H. VERIFIED CUSTOMER
Cade has done a wonderful job helping me over my last few visits. He listens and responds well.