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Real Reviews from VERIFIED CUSTOMERS
Lewiston B. VERIFIED CUSTOMER
Aaron is always very knowledgeable and thorough. Very much appreciate working with him.
5/19/2026
Stryker S. VERIFIED CUSTOMER
Ali was fantastic! Amazing service!
5/16/2026
Edward T. VERIFIED CUSTOMER
Friendly, professional and knowledgeable.
5/15/2026
Robert E. VERIFIED CUSTOMER
Trevor was very professional
5/15/2026
Mike B. VERIFIED CUSTOMER
Aaron does a great job of explaining work to be done and is very friendly and welcoming.
5/15/2026
'Zar Ahjamu. VERIFIED CUSTOMER
I'm always treated with the highest level of respect, whenever I come to visit Ali, for work to be done on my vintage Lexus LS430. It's not just her, it's the whole team working together. As a finely tuned concierge. I have visited many service departments in my life. They all pale in comparison... when the Gold Standard is Lexus of Lincoln. who is always at the top of their game. They even offer myself and those similarly situated a vehicle as a loner. Until you are contacted by the service department to pick up your personal vehicle. Respectfully submitted. S.Alkazarr.
5/15/2026
You Z. VERIFIED CUSTOMER
We have been using LEXUS of Lincoln for services for years. We had very good experiences with the group of professionals who provided excellent services. Unfortunately, this was our last service visit (yesterday) since we are moving out of Nebraska soon. Thank you!
5/15/2026
Janet P. VERIFIED CUSTOMER
Excellent service
5/15/2026
Anna H. VERIFIED CUSTOMER
Aaron went beyond expectations in providing information related to this vehicle. Very personable and professional. Thank you!!!
5/14/2026
William M. VERIFIED CUSTOMER
Two hours for an oil change. Two others came in (at least one was also oil change) and they were all finished long before me. I usually go to Omaha. Never longer than one hour. Trevor tried to sell me new tires but I can go another 20 to 25 thousand. He also mentioned a filter but said it really was not needed. It was a Thursday morning, not much traffic in or out. No one looked to be busy. Why two hours? Maybe just one mechanic? Will probably go back to Omaha. With price of gas I thought I could switch to Lincoln. This is our third Lexus.
5/13/2026
Raejean H. VERIFIED CUSTOMER
Great service experience and Jack the driver is wonderful!
5/13/2026
Douglas V. VERIFIED CUSTOMER
I had a wonderful experience. Professional, friendly, prompt, providing outstanding service to give me peace of mind that my vehicle was completely inspected so I can depend on it to travel safely. I was told Lincoln Lexus is the best location to purchase a vehicle. Now, I share that with others. Your service department is top notch and will keep us as loyal customers.
5/12/2026
Karla A. VERIFIED CUSTOMER
Ali is simply amazing, she helped me through the entire process and I can not thank her enough. She walked me through every question and made getting my car worked on simple and explained every step.
5/9/2026
Margaret B. VERIFIED CUSTOMER
Thank you, Ali!
5/8/2026
Kevin H. VERIFIED CUSTOMER
Trevor answered all of my questions and listened to my instructions about not washing my vehicle. I couldn't ask for more. Thank you.
5/7/2026
Polly P. VERIFIED CUSTOMER
It went great ! Thank you
5/6/2026
Chris T. VERIFIED CUSTOMER
Ali was great, and the team got the work done even faster than the estimate. Thanks!
5/6/2026
Fred L. VERIFIED CUSTOMER
Always comfortable working with Aaron...polite, professional and honest. He's a credit to Lexus.
5/5/2026
Lori S. VERIFIED CUSTOMER
Thank you for great service!
5/2/2026
Sharon L. VERIFIED CUSTOMER
When I called to make the appointment I asked how long it would take and was told 1 hour. It took 3 hours. I was very upset that it took 3 hours.
5/1/2026