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Real Reviews from VERIFIED CUSTOMERS
Andrew J. VERIFIED CUSTOMER
Aaron did a great job! Very friendly and accommodating.
5/28/2026
Matt W. VERIFIED CUSTOMER
Has always treated us just fine
5/23/2026
Dorothy E. VERIFIED CUSTOMER
He shared that there were private offices available that I could work from, which I did not know. I was able to work while they worked on my car.
5/23/2026
SUSAN F. VERIFIED CUSTOMER
Trevor kept me informed throughout the day
5/23/2026
Katharine C. VERIFIED CUSTOMER
Trevor was very informative and very understanding. He watched over both situations with my car, kept me informed and was most helpful. He gets 10-out-of-10 stars from me!
5/22/2026
Suzanne T. VERIFIED CUSTOMER
Always impressed with the beyond excellent customer service!!!
5/22/2026
Lea N. VERIFIED CUSTOMER
As much as I appreciate you giving me a loaner car, I was surprised at how dirty the inside of it was.
5/22/2026
Melissa S. VERIFIED CUSTOMER
Great service always!
5/20/2026
Shannon G. VERIFIED CUSTOMER
Experience was great!
5/19/2026
Lewiston B. VERIFIED CUSTOMER
Aaron is always very knowledgeable and thorough. Very much appreciate working with him.
5/19/2026
Stryker S. VERIFIED CUSTOMER
Ali was fantastic! Amazing service!
5/16/2026
Edward T. VERIFIED CUSTOMER
Friendly, professional and knowledgeable.
5/15/2026
Robert E. VERIFIED CUSTOMER
Trevor was very professional
5/15/2026
Mike B. VERIFIED CUSTOMER
Aaron does a great job of explaining work to be done and is very friendly and welcoming.
5/15/2026
'Zar Ahjamu. VERIFIED CUSTOMER
I'm always treated with the highest level of respect, whenever I come to visit Ali, for work to be done on my vintage Lexus LS430. It's not just her, it's the whole team working together. As a finely tuned concierge. I have visited many service departments in my life. They all pale in comparison... when the Gold Standard is Lexus of Lincoln. who is always at the top of their game. They even offer myself and those similarly situated a vehicle as a loner. Until you are contacted by the service department to pick up your personal vehicle. Respectfully submitted. S.Alkazarr.
5/15/2026
You Z. VERIFIED CUSTOMER
We have been using LEXUS of Lincoln for services for years. We had very good experiences with the group of professionals who provided excellent services. Unfortunately, this was our last service visit (yesterday) since we are moving out of Nebraska soon. Thank you!
5/15/2026
Janet P. VERIFIED CUSTOMER
Excellent service
5/15/2026
Anna H. VERIFIED CUSTOMER
Aaron went beyond expectations in providing information related to this vehicle. Very personable and professional. Thank you!!!
5/14/2026
William M. VERIFIED CUSTOMER
Two hours for an oil change. Two others came in (at least one was also oil change) and they were all finished long before me. I usually go to Omaha. Never longer than one hour. Trevor tried to sell me new tires but I can go another 20 to 25 thousand. He also mentioned a filter but said it really was not needed. It was a Thursday morning, not much traffic in or out. No one looked to be busy. Why two hours? Maybe just one mechanic? Will probably go back to Omaha. With price of gas I thought I could switch to Lincoln. This is our third Lexus.
5/13/2026
Raejean H. VERIFIED CUSTOMER
Great service experience and Jack the driver is wonderful!
5/13/2026