The car wash took 40 minutes. I would not have waited that long if I had been told.
2/25/2026
Marcia L. VERIFIED CUSTOMER
I can always count on Aaron to deliver the BEST SERVICE EXPERIENCE in a friendly, welcoming manner. ⭐️⭐️⭐️⭐️⭐️
2/25/2026
James N. VERIFIED CUSTOMER
Great service got me in and out quickly.
2/24/2026
Daniel L. VERIFIED CUSTOMER
Aaron Butler has always been very candid and trustworthy. I’ve come to depend on him for honest assessments of my cars’ needs. He is a real asset to your team
2/24/2026
James M. VERIFIED CUSTOMER
The several employees that I interfaced with were all courteous, knowledgeable, and eager to solve my issues.
2/24/2026
Teresa K. VERIFIED CUSTOMER
Ali and everyone were friendly, knowledgeable and provided great customer service.
2/21/2026
Sheldon C. VERIFIED CUSTOMER
Aaron was very friendly and thorough.
2/21/2026
Timothy R. VERIFIED CUSTOMER
Aaron is awesome…great communicator. I appreciate him!
2/20/2026
Susan K. VERIFIED CUSTOMER
Service was wonderful!!
2/20/2026
Jacob B. VERIFIED CUSTOMER
Aaron was a rock star and the Lexus experience has never disappointed or missed. It's worth every penny to feel well cared for.
2/20/2026
Sandra L. VERIFIED CUSTOMER
Ali was great to work with. I’ve gone to Lexus of Lincoln for 20 Years.
I dropped off a fairly clean car for service and when I picked it up the exterior was so dirty i had to go directly to a car wash. I
Just saying it was not up to normal Lexus service.
2/19/2026
Ronald H. VERIFIED CUSTOMER
Aaron is a great asset to the Lexus dealership. He was a great help to me and understood my problem and assured me I wasn’t the only one that my problem happened to.
2/19/2026
Linda W. VERIFIED CUSTOMER
The best!
2/19/2026
Azad N. VERIFIED CUSTOMER
Trevor was great. From the second I dropped the car off to when I picked it up. I really had enjoyed being my car to Lexus. Because of the great service, I don’t mind paying the extra cost. And the team is very honest.
2/18/2026
Erik C. VERIFIED CUSTOMER
Aaron has always been really great to work with. He explains issues very well and has always been fair and helpful. I’ve worked with him for many years and appreciate it.
2/17/2026
Lanny K. VERIFIED CUSTOMER
Very happy with the service
2/15/2026
Winston S. VERIFIED CUSTOMER
Ali is the best service member you have.
Please ensure she has commendation on her efforts and providing positive service
2/14/2026
Jack D. VERIFIED CUSTOMER
Ali did great. Updates were detailed and time estimates were accurate.
Unfortunately, I needed a new key fob, talked to someone on the phone the prior week and the complete key fob was not available. I explained to the gentleman during that initial call that my fob was stolen. Somewhere along the line he didn’t make me aware that there are 2 parts or he didn’t note that I wanted/needed both parts.
2/12/2026
Mike G. VERIFIED CUSTOMER
Aaron Butler is simply the best. He knows Lexus and makes you proud to be a Lexus owner. Big asset to the dealership.
2/12/2026
Thomas M. VERIFIED CUSTOMER
I trust Aaron and I appreciate the care hospitality and his recommendations for the service repairs. He is the main reason I still use this dealership for all my service repairs