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Real Reviews from VERIFIED CUSTOMERS
Brandon W. VERIFIED CUSTOMER
All good. Now that recalls are done we will likely have the lexus serviced elsewhere at a lower cost.
1/30/2026
Sue M. VERIFIED CUSTOMER
Ali was completely professional. But still waiting for an answer about the remote start on my 2019 RX350.
1/30/2026
Jania B. VERIFIED CUSTOMER
The lady that checked me in- Ali, was so kind!
1/30/2026
Kathy B. VERIFIED CUSTOMER
Excellent and friendly service! Would highly recommend any of my family or friends to Lexus! Thanks again for the Excellent service!
1/28/2026
Robert W. VERIFIED CUSTOMER
Done on time. Car was washed. And unexpectedly filled with gas. Also appreciate the time Brady spent with us to straighten up the problems with the app, which is overly complicated.
1/28/2026
Matthew S. VERIFIED CUSTOMER
Never got a call back on how to use the fob for remote start
1/28/2026
Karen K. VERIFIED CUSTOMER
Aaron is outstanding and truly cares that my car is done as I need it before I leave on 2 hour trip home.
1/28/2026
Janelle B. VERIFIED CUSTOMER
Great service. Very responsive and got the issue resolved right away.
1/27/2026
Garry B. VERIFIED CUSTOMER
Aaron B is #1 in my book! He not only hears, he listens ... an all to forgotten attribute!
1/27/2026
Adriana L. VERIFIED CUSTOMER
Service was very efficient and Ali was very friendly
1/25/2026
Margaret P. VERIFIED CUSTOMER
Excellent experience
1/25/2026
Craig J. VERIFIED CUSTOMER
????
1/24/2026
'Zar Ahjamu. VERIFIED CUSTOMER
A lot of my friends ask me, when I'm on my way to Lexus of Lincoln to have service performed by a Master Technician... Why? Why on earth they want to know? Would you go to the dealer for repairs... I tell them that when ever I can afford it. I will always go to Lexus of Lincoln, as my first choice. For obvious reasons. I also feel a great sense of pride whenever I venture Lexus Hdqts. They make you me feel welcomed. Also, any beverage You can possibly imagine is provided for you along with other snacks and treats. They really go out of their way to make you comfortable while waiting for service to be performed on your vehicle(s). No other dealer and Lincoln, will provide you, a loner vehicle... to continue your necessary stops, While your vehicle is being tended to. Often duplicated... but pale is the comparison. LEXUS, is the Gold Standard when it comes to vehicle maintenance.
1/24/2026
Helen O. VERIFIED CUSTOMER
Thank you for your service.
1/23/2026
Jay M. VERIFIED CUSTOMER
I wanted to mention that the car I used while mine was getting fixed needs the inside of the window cleaned. The clarity was pretty obstructive.
1/23/2026
Debra W. VERIFIED CUSTOMER
Aaron is great!!
1/23/2026
Linda B. VERIFIED CUSTOMER
Trevor took great care of me. He even walked me to my car because it was night. I felt much safer with him taking care of me like that. I never like to go into a strange area by myself as a woman. So thank you, Trevor! I appreciated the loaner car. Thank you for that, as well! I appreciated the car being vacuumed out and cleaned. It’s such a joy to drive such a beautiful car when it’s clean! Thank you and kudos to the people who did that for me as well. Great service!
1/22/2026
Jami A. VERIFIED CUSTOMER
Thank you for the quick friendly service.
1/22/2026
Pamela E. VERIFIED CUSTOMER
Aaron is our rep of choice. He understands our issues if any with our cars
1/22/2026
Mark M. VERIFIED CUSTOMER
Aaron is an excellent service person. He is very kind, knowledgeable and treats your car like it is his own!
1/21/2026