Aaron always goes above and beyond to accommodate my family and me! We own 5 Lexus car total and anytime we have issues with ours car I would call Aaron and he would helps, I feel like family when I stop by there, the staff at the service department always willing to helps when Aaron not available.
3/7/2026
Helen O. VERIFIED CUSTOMER
Very professional
3/7/2026
Sasha M. VERIFIED CUSTOMER
Great service -great people! Thank you Lexus of Lincoln!
3/6/2026
Diane M. VERIFIED CUSTOMER
We are always treated as VIPs when we are at the Lexus dealership.
3/6/2026
Barbara L. VERIFIED CUSTOMER
Ali did a terrific job, as usual. Very much appreciate her, as well as Aaron’s efforts.
Mark Long…
3/6/2026
Sarah W. VERIFIED CUSTOMER
Best service that we have ever received. The cat was done sooner than promised and best job of cleaning
3/5/2026
Linda M. VERIFIED CUSTOMER
Always great service!
3/1/2026
Brad H. VERIFIED CUSTOMER
Trevor did a great job.
I accidentally left my paperwork there.
Would it be possible to have that mailed to me, or maybe email me an electronic copy? Thanks!
3/1/2026
Bruce D. VERIFIED CUSTOMER
Aaron is great. Listens well and explains repairs needed on my car clearly. He always knows me by name when I come in and treats us like valued clients.
2/28/2026
Marty F. VERIFIED CUSTOMER
Friendly and informative service
2/28/2026
Roxanne O. VERIFIED CUSTOMER
Excellent service
2/28/2026
Max K. VERIFIED CUSTOMER
Very professional, positive staff and they did an excellent job fixing my brakes!
2/27/2026
Jim N. VERIFIED CUSTOMER
When I take my vehicle to Toyota I deal with the same advisor from making the appointment through picking up my vehicle including payment. They are aways aware of status and any issues or concerns that they talk me through. I was good with everything up to the point of picking up my vehicle. No place to pull in to drop off loaner, a told stranger walked up to take the keys and ask for my name. I said I was looking for Trevor. She said he’s on the phone and I can wait for to talk to him or she can check me out and get me on my way. I didn’t have any issues with Trevor or this lady. I was not impressed and actually disappointed in the way the situation went once my vehicle was done. I left as a very unsatisfied customer when you consider that status and quality of Lexus versus the method used to deal with Lexus customers coming to pickup their vehicle. If you are looking for a grade for Trevor it would be a “A-” and the same for the lady that helped me checkout but a grade for the Lexus process “D” when you compare it to Toyota’s check out process. I did interact with the Shop Manager Chase and his grade was a “A+”.
2/27/2026
Yixing C. VERIFIED CUSTOMER
She is great, I hope to get her service everytime.
2/27/2026
James M. VERIFIED CUSTOMER
Trust them with my vehicles and have never failed to disappoint !! 10/10 Would recommend !!
2/27/2026
Janice P. VERIFIED CUSTOMER
Aaron is fabulous! He is extremely polite, efficient and knowledgeable! He offered me a no pressure explanation of what was wrong with my vehicle and what my options were to fix it! Thank you Aaron!
- Janice P
2/26/2026
Teresa R. VERIFIED CUSTOMER
Excellent
2/26/2026
Anne B. VERIFIED CUSTOMER
Always a great experience at this dealership. We are very pleased with Lexus.
2/26/2026
Dolores B. VERIFIED CUSTOMER
We’ve always appreciated the several cars we’ve purchased from you through the years. And the service has been excellent.
Since we felt we couldn’t afford a new Lexus, we’d look for a or 2 or 3 year old car with as low a mileage as possible and a new car warranty. Your trade-in value was always impressive. What really impressed us was the used Lexus on you show floor with 500,000 mi. on it. It was originally purchased from your dealership new by a grandfather who handed it down to his, who handed it down to the grandson.