I appreciate he was able to get me in and even took the time to get a recall service done.
12/16/2025
Megan H. VERIFIED CUSTOMER
$350 for a headlight is ridiculous and to find out a new hatch motor needed. Headlight wasn’t even in stock 2 weeks ago when original appointment was scheduled.
12/14/2025
Darren H. VERIFIED CUSTOMER
Ali is GREAT!!
12/13/2025
Donald S. VERIFIED CUSTOMER
Trevor Lee the GOAT. Makes service a breeze. 10/10.
12/13/2025
Mcgowan Reporting. VERIFIED CUSTOMER
Ali did a great job!
12/12/2025
John B. VERIFIED CUSTOMER
Trevor was professional, responsive and accommodating.
12/12/2025
Eva L. VERIFIED CUSTOMER
Excellent service!!!
12/12/2025
Thien P. VERIFIED CUSTOMER
Excellent
12/11/2025
Alan T. VERIFIED CUSTOMER
The service work itself was satisfactory. But dropped off my vehicle for it 30000 mile service was told up front it would take longer , up to 3 hours. Dropped the vehicle off at 10:00 was then told it would be 2:00 due to the noon lunch hour. Came back to the dealership at 2:00. The service and wash was not completed until 4:00. 6 hours from drop off to completion is unacceptable when not mechanical repairs are needed.
12/11/2025
Teresa K. VERIFIED CUSTOMER
Ali was very helpful and provided excellent service. She communicated with me during the entire service.
12/11/2025
Nelvadine L. VERIFIED CUSTOMER
They took care of my needs when it was needed.
12/11/2025
Vickie J. VERIFIED CUSTOMER
She was very pleasant and efficient to work with.
12/11/2025
Mary M. VERIFIED CUSTOMER
Very helpful and friendly. Accommodating. I appreciated cleaning the inside windshield, but one criticism, it appears they used a dirty or greasy rag. Worse than when I started, especially when the sun shines on it. ????. Other than the cleaning job, all good.
12/7/2025
Ronald G. VERIFIED CUSTOMER
Always excellent and quality service! I am very disappointed with the shakeup in the sales department but the service department continues to give excellent service!
12/6/2025
Jeff S. VERIFIED CUSTOMER
He’s the best! Always goes out of his way to help. Even yesterday i had to bring a second vehicle back to have a small spring clip pit on the gas tank and he did it himself while running around servicing other customers. He goes above and beyond
12/6/2025
Lori B. VERIFIED CUSTOMER
Lexus of Lincoln always does a great job
12/6/2025
Steven R. VERIFIED CUSTOMER
She was great along with everyone I interacted with on Wednesday. They kept me informed of the progress and when it was done. Excellent service.
12/6/2025
Richard D. VERIFIED CUSTOMER
It took longer than I anticipated, but Therese everything went well.